Why join us?

Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into summer the meadows are in full bloom and painted with colourful wildflowers, setting off jaw-dropping views of surrounding peaks, including Mt. Assiniboine, “the Matterhorn of the Canadian Rockies".

What’s in it for you?

• A ridiculously cool life experience
• A plethora of lively staff events all season long
• A chance to enjoy the alpine vistas

What can you expect? 

Front Desk Agents provide an outstanding guest experience by creating a warm, welcoming, and professional environment. In this key guest service role, they ensure guests needs and expectations are met by answering their questions and solving problems efficiently.

This job might be right for you if you think you would really enjoy:

• Provide quality guest service.
• Assist guests with all aspects of reservations in a knowledgeable manner; requires thorough understanding of Sunshine Village’s services and products.
• Deal with challenging guest situations in a friendly and professional manner; this includes using the switchboard and dispatch in the event of emergencies.
• Complete accurate, daily cash-outs
• Maintain public areas in and around the hotel as required.
• Other duties as assigned including cross-departmental utilization in night audit, concierge, and janitorial departments.

And you have:

• Passion for providing excellent guest service.
• Previous hotel and/or guest service experience.
• Previous cash handling and computer experience with highly proficient skills.
• Positive attitude, excellent communication, organizational, and time management skills.
• A physically demanding position that requires standing for long periods of time and some heavy lifting.
• Current First Aid and CPR preferred.

Additional Considerations:

• Employees must always be of a sound mind, exhibit good judgment, and report to work fit for duty.
• Some required uniform pieces are provided. Candidates must be prepared and wear appropriate footwear, gloves, layers, etc. for the conditions of an indoor role.

This role is subject to all terms and conditions of the Sunshine Village Employee Handbook, Policy Manual, and the Alberta Employment Standards Code.

Can’t wait to get started? Great, because we can’t wait to hear from you! Click the "Apply Now" button below to get started!

Sunshine Village is an Equal Opportunity Employer and we value diversity within our workplace.