Client Services Representive

Client Service Representative – Full-time (2 Positions)

What are you looking for?

• Be part of a cohesive team that promotes collaboration and teamwork
• Work in a technologically advanced environment with exposure to many specialized computer applications
• Competitive compensation and benefits
• Professional development opportunities
• Strength of a big firm with the culture of a small firm
• Subsidized downtown parking
• Working within a state-of-the-art building

Who are we looking for?

We are currently seeking a confident and amiable individual with some basic experience working with people to assist internal colleagues and external clients with a range of support services. The primary task within this position is to answer phone calls received by Siskinds. This opportunity exists at our head office in London, Ontario.

We are looking for a customer service enthusiast who:

• has 1–2 years of client service (or related) experience;
• possesses strong and efficient communication skills;
• is computer literate; excellent at using the Microsoft suite and learning new programs;
• demonstrates a high level of organization and time management abilities;
• presents a professional dress and manner;
• possesses a Secondary School Diploma.

General tasks

• answering a multi-line phone system;
• reception duties (at times): greeting clients/staff, keeping reception area tidy, receiving/tracking mail;
• performing and documenting intake calls and conflict searches;
• assisting any and all departments with clerical duties and special projects as needed;

Personal qualities are as important as professional qualifications when working with this team. You must be a team-player, reliable, empathetic to the situations of others, and able to maintain a positive outlook. Interacting with all levels of the firm, you possess a high level of tact and integrity when dealing with exposure to confidential information. You have the ability to multi-task through multiple interruptions in our fast-paced practice but maintain self-motivation during off-peak times.

Please submit your resume by clicking below “Apply Now”. Deadline for submissions of resumes is Wednesday, November 6, 2024.

We are a cohesive team, and being a team player as well as having a strong technical ability and a positive attitude will make you an ideal choice candidate.

We offer a technologically advanced environment with exposure to many specialized computer applications. Our comprehensive in-house training and ongoing support is of the highest level. We offer competitive compensation and benefits.