Database & Research Coordinator (Client Services)

Database & Research Coordinator (Client Services)

Permanent Full-Time, $37,300-$42,000, benefits, pension, bonus

Are you a database or CRM wizard? Do you love to prepare comprehensive reports that highlight great results and show value? Are you a team player with a positive attitude? Are you passionate about making a difference in a non-profit organization?

We’re hiring a Database & Research Coordinator who will support Science North in achieving its mission by maximizing value for the organization’s supporters through establishment and management of customer relationship management system (CRM) , development of impactful reports, management of critical donor communications and researching best practices and prospects.

Reporting to the Director of Development, the chosen candidate will also be responsible for ensuring Science North’s sponsors and donors receive optimal recognition for their investments. You’ll be joing a growing team and will benefit from significant training time and professional development.  This role is a great start to a potential career in customer services, fundraising/advancement services.

As the successful candidate you will play a pivotal role on the team by ensuring timely and accurate statistics, reporting and analytics of donor and prospect information all critical to presentations, funding updates and donor recognition.

Here is how you will spend your time:

• Updating and maintaining CRM, analyzing data and creating reports
• Developing and implementing plan and systems to improve the donor journey, recognition and reporting analytics
• Researching and prioritizing prospects and prospect tracking
• Supporting fundraising events throughout the year, including the annual fundraising gala
• Coordinating campaigns and developing marketing assets in collaboration with marketing team
• Updating digital content, such as links, third party promotional sites, graphics etc.

As the successful candidate you will have:

• Experience with information, data management and donor financial reporting

• A post-secondary degree and/or diploma that lends to the position or 2+ years’ experience working in a similar or related role

• Experience working with a CRM or other large database
• Superior skill in using Microsoft Office Suite applications
• Exceptional interpersonal skills and the ability to foster productive working relationships
• Strong written and verbal communication skills and outstanding organizational skills
• Demonstrated attention to detail and proven ability to meet deadlines

• A valid G driver's license in good standing with a 3-year clean driving abstract

This position is based out of 100 Ramsey Lake Road, Sudbury and is not suitable for remote work.

Compensation Highlights:

• Full-time permanent opportunity
• Competitive salary starting at $37,300 to $42,000 per year
• Annual performance and merit increase consideration
• Participation in the Science North Employee Incentive Plan
• Flexible work arrangements
• Comprehensive group benefit package including medical, dental, vision, paramedical, life/travel insurance, short and long-term disability coverage, 24/7 telemedicine access, wellness spending account/ onsite physio/chiro services
• Pension plan following one year
• Science North annual family membership
• Onsite gym
• Free or discounted admission to other attractions outside Sudbury, Science North facilities and program discounts, fitness membership contribution, on-site parking, on-site gym
• Professional development opportunities
• Minimum 3 weeks vacation with incremental entitlements of one week after 5 and 10 yrs of service
• Free onsite parking

Don’t meet every single requirement? At Science North, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Apply online at http://sciencenorth.ca/careers. An early application represents your best opportunity for consideration. Science North is committed to an inclusive workplace and invites applications from all qualified individuals to join our diverse team. Accommodations are available upon request in all aspects of Science North’s selection process. We thank all interested candidates; only those selected for interviews will be contacted.

Science North is grateful to work with First Nations across Northern Ontario and we give thanks to the Indigenous Peoples who have cared for this land since time immemorial. We pay respect to their traditions, ways of knowing, and acknowledge their many contributions to innovations in Science, Technology, Engineering, and Mathematics, past and present. We also recognize the Métis Nation of Ontario for their historic and ongoing contributions. Science North commits to deepening engagement, relationships and partnerships in order to advance truth and reconciliation, honour and reflect Indigenous ways of knowing, grow economic opportunities, and collaborate with Indigenous peoples as partners in order to inspire all people to be engaged with science in the world around them.

Science North is a registered charity and is an agency of the Government of Ontario