HR - Dayforce Analyst (Mon-Fri Days)

RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of the Xʷməθkwəy̓əm, Sḵwx̱wú7mesh, and səl̓ílwətaʔɬ Nations in so-called Vancouver, the q̓íc̓əy̓, qʼʷa:n̓ƛʼən̓, kʷikʷəƛ̓əm, qiqéyt, SEMYOME, Stó꞉lō, and sc̓əwaθən məsteyəxʷ Nations in so-called Lower Mainland, and the shíshálh in so-called Sunshine Coast.

About Us – A home for every person
RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues.

RainCity Housing has been developing emerging and promising practices for over 40 years in social services and healthcare, providing Housing First, harm reduction and supports for community members who access our services. To learn more, check out our innovations page. You can visit our Indeed page and click on the “Follow” button to be notified of new job openings: ca.indeed.com/cmp/Raincity-Housing-and-Support-Society/about.

You can also follow us on LinkedIn, Twitter, Instagram, and Facebook.

Benefits: 

• 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year 
• 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total 
• Employee and Family Assistance Program available to ALL employees, including 24-hour helpline, Personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching: https://www.fseap.ca/
• Municipal Pension Plan with guaranteed lifetime monthly pension when you retire: https://mpp.pensionsbc.ca/
  
• Employer-paid benefits for regular Part-time and Full-time employees:
  • Core Gender Affirmation services
  • $1,000/year coverage for Massage
  • $500 per paramedical service Physiotherapy, Naturopath, Acupuncture, Chiropract, and more
  • Vision Care, Dental Care, Prescription Drugs, Group Life Benefit (1 x annual salary,) Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies.

Position Summary
We are seeking an experienced analyst to join the Human Resources team in the new role of Dayforce Analyst. Bridging human resources policies and practices with information technology, the Dayforce Analyst will also work with Information Services to identify and implement solutions that will allow for greater efficiency and decision-making across the agency.

Job Competition # job2024.455
Closing Date: Midnight, January 16, 2025
Job: Dayforce Analyst

Department: Human Resources

Position Type: Permanent, Full-Time, 1.0 FTE
Hours: 80 hours bi-weekly
Salary Range: $74,385.00 – $92,982.00 annually   
Schedule: Monday – Friday, 8:30am – 4:30pm. 
Start Date: February 7, 2025

This position is contingent on a clear and valid British Columbia Vulnerable Sector Criminal Record Check processed with RainCity Housing and Support Society.

QUALIFICATIONS

Our mission is to advance social equity by building upon the strengths of our community and of each individual. We are looking for employees who will be dedicated to helping fulfill our mission. Many forms of education and experience are valued, including volunteering, and lived experience of mental health/substance use/homelessness. Minimum education and experience include:

• Bachelor’s degree in Human Resources, Computer Science or related field.
• Experience with HR Information Systems Software, such as Dayforce.
• A minimum of five (5) years of recent and related work experience.
• An equivalent combination of education, training and experience will be considered.
• Experience in a non-profit, unionized organization preferred.
• Ability to understand, communicate and support the mission and values of RainCity Housing, and the models/methods of supporting clients including the principles of Housing First and Harm Reduction.
• A clear British Columbia Vulnerable Sector Criminal Record Check for working with vulnerable adults and/or children is a condition of employment with RainCity Housing. Applicants must be willing and able to receive a clearance under the Criminal Record Review Act.
• Skills to contribute to safety in the workplace, including:
  • Demonstrated anti-racism knowledge and skills to support racialized communities, including knowledge of Canada’s historical and ongoing colonialism and its impact on Indigenous peoples.
  • Demonstrated anti-discrimination knowledge and skills to support equity-seeking groups, including the 2SLGBTQIA+ community, people who use drugs and alcohol, people living with mental health conditions, and sex workers.   

POSITION ACCOUNTABILITIES

• Monitors salary expenditures on the relief workforce, including overtime; identifies and advises to program management and senior leadership where there is a financial risk of exceeding budget. Recommends to management strategies to mitigate financial risk.
• Performs analysis on the relief workforce to understand supply and demand. Makes strategic workforce recommendations to the Director, Human Resources.
• Gathers and analyzes process information on the relief worker life cycle, overseeing and improving workforce data systems, including those assigning scheduling blocks to relief and float staff, thereby reducing overtime and scheduling emergencies
• Designs processes and data systems to support workflows, related to the relief worker life cycle, including recruitment, hiring, onboarding, probation, minimum hour requirements, benefits, labour relations, performance evaluation, health and wellness, training and professional development and internal job competitions.
• Interfaces with Information Systems to develop automations and other scalable solutions to business problems in HR
• Supports the redesign, implementation or Continuous Quality Improvement (CQI) of programs through process engineering and workflow analysis, including related knowledge transfer and job aids, and identifying policy gaps
• Supports CQI activities through HR information systems (re)design and data analysis
• Provides significant project management and analyst support to coordinate and monitor projects and key deliverables
• Recommends and implements process improvements affecting multiple teams, technologies, systems or business areas to increase efficiency
• Promotes knowledge sharing through the organization’s operational business processes and systems by, among others, strengthening links between knowledge sharing and the information systems
• Works with stakeholders to create consistent processes across programs that ensure staff have easy access to the right information at the right time and in the right place
• Provides guidance for the definition and adoption of new guidelines, policies, processes, procedures and metrics
• Ensures maintenance of documentation for systems, processes, procedures and infrastructure configuration
• Serves on a variety of RainCity Housing departmental committees, task groups, internal working teams and corporate projects
• Establishes and maintains effective working relationships with all levels of RainCity Housing management, employees, clients and the public
• Performs other related projects or duties as assigned

COMPETENCIES

• Strategic Thinking
  • Makes strategic planning decisions crucial to formulating and achieving operational objectives.
  • Translates theory and principles into workplace systems that ensure alignment of daily practices.
  • Provides analysis and makes recommendations on trends and developments in health care and clinical practice as applied in social service organizations.
  • Understands, interprets, explains, and applies relevant municipal, provincial and federal policy, law, regulation and court decisions.
  • Ability to determine strategies to move the organization forward, set goals, create and implement action plans, and evaluate the process and results.
• Problem Solving/Judgement
  • Strong problem-solving and conflict-resolution skills; can consult effectively to develop solutions to complex organizational, financial, people management, and systems issues.
  • Effective decision maker: able to assess situations to determine the importance, urgency, and risks; able to make clear and timely decisions in the organization’s best interests.
  • Ability to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities.
• Communication
  • Champions positive working relationships with internal and external stakeholders to achieve the goals of the organization.
  • Listens well and encourages open exchange of information and ideas using appropriate communication media.
  • Excellent communication skills with the ability to present proposals and recommendations clearly, logically and persuasively; and to prepare clear, concise and comprehensive correspondence, reports and other written materials.
  • Displays high emotional intelligence; uses tact and diplomacy in dealing with sensitive, complex, and confidential situations.
• Leadership
  • Creates connections, trust and shared meaning with diverse individuals and groups.
  • Inspires strategic vision in others by identifying, establishing, and communicating clear and meaningful expectations and outcomes.
  • Models core qualities such as honesty, integrity, resilience, and confidence.
  • Focuses on stakeholder needs; able to anticipate, understand, and respond to the needs of internal and external stakeholders to meet or exceed their expectations within organizational parameters.
  • Demonstrates leadership using positive reinforcement, strengths-based feedback and coaching to direct team members, stakeholders, and partners.
  • Strong leadership skills with the ability to facilitate collaboration, cooperation, and coalitions among diverse groups, aimed at improving programs, services and goals.
  • Self-aware; understands personal assumptions, values, principles, strengths, and limitations.
  • Understands the need for ongoing personal and professional development; actively seeks opportunities for personal learning, character building and growth.
  • Takes responsibility for personal actions, performance, and health.

Please submit both a cover letter and resume to apply, describing your suitability for this position. We thank all applicants in advance for their interest. As part of the application process, you may be asked a short set of questions to provide further information about your experience and availability. Please note, only applicants selected for an interview will be contacted.

Diversity
RainCity Housing serves a diverse group of people, and we need a staff group that reflects this diversity. People of diverse backgrounds and cultures are encouraged to apply.

As we work towards building a diverse staff team, we are particularly seeking applicants who identify as being Indigenous, Black, People of Colour, applicants with personal lived expertise, and 2SLGBTQ+ identified people.

Inclusion and creating a safer space
We are committed to making our organization a safer place for our staff, with steps taken to create space for learning and unlearning. RainCity’s department of Indigenous Cultural Services was created with the purpose to acknowledge the unique history and service needs of our Indigenous staff and tenants in respect to accessing culturally relevant and culturally sensitive care and support. RainCity’s Black Affinity Group was formed to provide support for Black staff by creating a safe space to support each other, network, debrief, and to heal from the impact of harm endured. Candidates are welcome to self-identifying in their cover letters as Black, First nations, Métis, or Inuit.

All of our employees are expected to develop and exhibit skills to contribute to safety in the workplace, including demonstrating anti-racism knowledge and skills to support racialized communities, including knowledge of Canada’s historical and on-going colonialism and its impact on Indigenous peoples, and commitment to learn and uphold the Truth & Reconciliation Commission’s 94 Calls to Action and BC's Declaration on the Rights of Indigenous Peoples Act. Employees are also expected to demonstrate anti-discrimination knowledge and skills to support equity seeking groups, including the 2SLGBTQA+ community, people who use drugs and alcohol, people living with mental health issues and sex workers.

Inclusivity and support for people with differing abilities
In our efforts to provide a barrier-free workplace, we invite you to let us know of any adjustments or accommodations that might be needed for you to participate in the interview or selection process by sending an email to hr.inbox@raincityhousing.org.

If you're having any difficulty creating an account or submitting your resume: Please email dfrecruitingsupport@raincityhousing.org for assistance.

Do you want to improve your chances of joining RainCity? Be sure to include a cover letter letting us know why the work that we do is important to you, and how your experiences make you a good fit for this role.

Do you need additional support with your application? Connect with our partners for assistance:

• ACCESS Futures provides free employment support for Indigenous people and can assist with career advising, resume and cover letter writing, and funding for training: https://www.accessfutures.com/employment-services
  
• PRISM Employment Support Service (ESS) provides free strengths-based, trauma-informed employment support program for 2SLGBTQIA+ people, including coaching sessions, workshops, personal counselling sessions, and financial assistance for transit, occupational training, clothing, and childcare: https://qmunity.ca/employment/
  
• WorkBC provides free employment services to all job seekers, providing with support in resume and cover letter writing, training, and financial support for childcare and transportation costs: https://www.workbc.ca/discover-employment-services/workbc-centres/employment-services
  
• MOSAIC provides free employment support for refugees, immigrants, and racialized women, with services in career readiness training, mentoring, and peer groups: https://mosaicbc.org/our-services/employment-services/

We are a Union
RainCity Housing is a unionized workplace. Along with the union, we support the principles of the Human Rights Code of BC. We promote a workplace that treats both staff and the people accessing services with dignity and respect.