IT Infrastructure Manager

Price Industries Limited, North America’s leading manufacturer and distributor of air distribution products (www.priceindustries.com) is a dynamic, progressive and innovative organization looking for new talent in our growing Winnipeg office and manufacturing facility. If you thrive on new challenges, pushing yourself to new heights and working in a team-driven environment, you should consider the following opportunity. 

What We Offer:  

• Health and Dental - Employees and their families enjoy flexible benefits options covering an extensive list of medical and dental expenses and services.  
• Life and Disability - You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage.  
• Employee and Family Assistance Program (EFAP) - You and your family will have free access to consultation and support for your mental, emotional and financial well-being.  
• Pension Matching Program - Invest in your future with each pay cheque through our Defined Contribution Pension Plan and we will match your contribution (up to 3% of your salary).
• EQ Care® - You and your family will have free access to speak with a doctor by phone or app from wherever you are.  
• Pocketpills – You and your family will have free access to Canada’s first Digital Pharmacy, PocketPills enables you to call, text or email the pharmacy care team from wherever you are.  You will enjoy free delivery of your prescriptions and vitamins straight to your home. 
• Gym Subsidy Program- Employees are eligible for a gym membership reimbursement of up to $300 per year, this includes Fitness related App’s. 

IT Infrastructure and Operations Manager

The Manager of Price’s IT Infrastructure and Operations (I&O) oversees and directs the day-to-day activities that ensure systems, services, and infrastructure work reliably and securely across all of our locations in Canada and the U.S. The IT I&O Manager leads a team of technicians that develop and implement networks and servers, respond to user help desk requests, and monitor system stability and performance. The role also directly supports end users by handling escalations, resolving user issues, and monitoring the performance of business-critical systems to prevent delays and outages and quickly resolving ongoing issues.

The goal of the IT I&O Manager is to deliver high quality, innovative, cost-effective IT infrastructure in support of the corporate business and across all locations corporate wide. This is done through guidance and supervision provided to network and systems administrators, analysts and technicians plus coordinating support functions, internally and with vendors, under the responsibility of this role. The position reports directly to an IT Director with duties that are complex, specialized, technical and analytical in nature, requiring careful planning and 

The successful candidate's responsibilities will include:

• Monitor servers, networks, and systems for performance issues and irregularities, both on-premises and offsite.

• Assess logs, user reports, and system data to identify areas for improvement or upgrades.

• Direct IT technicians in support tasks, system upgrades, and project directives.

• Assign tasks based on department needs and manage technician schedules (including on-call rotations).

• Contribute to IT policies, procedures, and SLAs to ensure reliability.

• Provide training and documentation for users and staff.

• Conduct performance reviews and address development needs.

• Assist in vendor contract negotiations, evaluating equipment/services, and selecting the best options within budget.

• Oversee system and server upgrades, ensuring data stability, security, and process efficiency.

• Introduce methods to streamline upgrades and maintain usability.

• Manage business continuity and security tools, ensuring operational effectiveness.

• Handle operational costs, forecasts, and asset management, including inventories and lifecycle documentation.

• Oversee user account administration, permissions, and access rights.

The ideal candidate for this position will have: 

• Minimum 5 years of relevant management experience.

• At least 10 years of experience managing and configuring enterprise-wide infrastructure in both on-premises and cloud environments.

• University degree or college diploma required, preferably in computer science, engineering, or a related field.

• Proven leadership abilities for effective IT personnel management and departmental priority setting.

• Strong written and verbal communication skills for interacting with team members, management, and end users.

• Excellent problem-solving abilities, particularly in addressing user issues with software, hardware, and servers.

• Strong financial management and budgeting skills to oversee departmental budgets and capital expenditures.

• In-depth knowledge of the Microsoft product stack (Windows Server, Windows 10/11, Intune, Azure, Entra, Active Directory, E3/E5 licensing).

• Familiarity with Business Continuity concepts (RPO/RTO) and related software (Veeam, Zerto, Azure Site Recovery).

• Network expertise including capacity planning, routing protocols (BGP, OSPF), zero-trust network exchange, and medium-to-large-scale wireless deployments.

• Understanding of edge computing, hybrid cloud, co-location data centers, and virtualization technologies (VMware).

• Experience with security products and solutions (EDR, MDR, NDR, Managed Risk, SOC).

Should this opportunity interest you, please submit your resume, including salary expectations. 

Price Industries Limited hires on the basis of merit and is strongly committed to equity and diversity.  We welcome applications from all qualified candidates, including all genders, Indigenous peoples, persons with disabilities, members of visible minorities, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code. We are happy to provide reasonable accommodations throughout the selection process and while working at Price. If you require support applying online because you are a person with a disability, please contact us at HR@priceindustries.com.    

We appreciate the interest shown by all applicants, however only those being considered for an interview will be contacted.