Senior Business Transformation Analyst

About Us

The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older. We operate the sole legal online store for recreational cannabis in Ontario and are the provincial wholesaler of cannabis for private retail stores.

Working at the OCS is a unique opportunity to be part of an agile start-up in a ground-breaking new industry.  We’re a diverse team passionate about delivering a great customer experience, working together with mutual respect and building value out of our differences.  We’re an inclusive organization that understands that delivering great results comes out of ensuring every voice is heard.  

About the Role

We’re looking for a Senior Business Transformation Analyst (Sr. BTA) to join our Strategy & Transformation team! The Sr. BTA will have a proven track record in identifying, analyzing, and facilitating capability modeling and business case development.

This individual will be experienced in identifying gaps in processes, data and can work through uncertainty to solve problems. This individual will also develop solutions and provide recommendations that address the needs of the business and drives growth to meet strategic priorities.

The Sr. BTA will work in the ambiguous environments, while being able to see the bigger picture and identify dependencies across initiatives at any given time.

About Your Day

• Develop and maintain key stakeholder relationships
• Model and assess current processes through facilitation of brainstorming workshops with stakeholders, as well as analysis of existing documentation
• Critically evaluate information gathered from multiple sources to understand stakeholder needs and build a full picture
• Facilitate discussions to identify target operating models and document the conceptual target state and its processes, addressing current state gaps, needs, and pain points.
• Research and conduct data gathering exercises to support options and recommendations
• Collaborate cross functionally to develop options and recommendations to meet a business objective
• Gather requirements and document detailed business requirements, use cases and user stories
• Elicit, document, validate and prioritize functional and non-functional system requirements in collaboration with business clients, end users and project stakeholders
• Apply expert elicitation techniques to probe, challenge, and understand business needs
• Collaborate with cross-functional stakeholders to develop a case for change, taking into consideration people, processes, and technology
• Conduct cost benefits analyses to evaluate and optimize solutions. Support or participate as needed in developing high-level rough order of magnitude cost estimates  for project execution.
• Influence and provide advice to business and IT stakeholders based on a view of the full cross-functional picture
• Ability to assess various options across a defined set of criteria
• Conduct presentations regarding assessment findings/recommendations, project status and current issues
• Ensure project delivered on time, on budget and within quality targets
• Support implementation teams through execution phases to clarify and address gaps in business requirements while maintaining a customer focus
• Mentor and train junior BAs through methodology and approach
• Create a safe place for junior business analysts to learn and grow
• Motivates and inspires others to achieve results
• Stay up to date on the retail industry and business trends via participation in professional associations, communities, and individual learning

About You       

• Post-secondary education in Business Administration, Commerce, Engineering, or related field
• 5+ years’ experience in a BA or similar role 
• IT, Development or QA background or exposure is an asset
• Conceptualize processes into process models
• Proficient (or strong knowledge) of the Business Analysis and Business Architecture Frameworks, Change Management Principles, and Project Management.
• Experience in writing use cases, business requirements documents, user stories, and acceptance criteria
• Experience developing processes flows using BPMN 2.0 Standards
• Experience with business capabilities mapping
• Strong preference for experience in consulting and business transformation is preferred
• Certified Business Analysis Professional (CPAB) is preferred
• Customer focused and collaborative
• Strong facilitation skills and writing skills
• Strong stakeholder relationship management skills
• Ability to multi-task and work on multiple projects simultaneously in a fast-paced environment
• Ability to work through ambiguity
• Ability to work independently
• Intermediate to advanced knowledge of MS Office, Jira, and Confluence
• Possess a strong desire to innovate with a willingness to understand concepts and get involved at the base level

About the Job

• This position currently offers a hybrid work schedule. The current in office requirement is a minimum of 3 days/week (may be more depending on business needs). The OCS office is located near York Mills and Yonge Street. However, OCS reserves the right to change this policy and its office location at any time.
• City: Toronto, ON 
• Employment Type: Permanent, Full-Time  
• Required Travel: Rare, usually within the GTA

Compensation

The target hiring range for this position is $95,000 - $105,000. This is a pay grade 7 role, with a salary range of $81,805.90 - $122,284.74. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

We are committed to providing an accessible, equitable and inclusive candidate and employee experience. We provide reasonable accommodation throughout the recruitment process and in employment. If you require an accommodation please let us know, we will work with you to meet your needs.