Food & Beverage Casual Dining Team Member - Winter 2024/25

Job Title: Casual Dining Team Member

Location: North Vancouver

Department: Casual Dining

Reports to: Manager, Casual Dining

Role Status: Full-time & Part-time, hourly

ABOUT US

As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges.  We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge.  We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive atmosphere where service excellence is top priority are encourages to apply. 

JOB SUMMARY

The Casual Dining Team Member role is a customer-facing position, focused on serving hot and cold quick-service food and drink items. As a part of the Casual Dining team, you will be trained in all outlets including outdoor outlets throughout the Summer, working in both solo and team environments. The Casual Dining team member role focuses mainly on the serving, cleaning, and stocking of areas around the chalet and in outdoor locations.

ESSENTIAL JOB FUNCTIONS

• Handling of cash
• Opening and closing procedures
• Preparation of specialty coffees
• Set up of display cases
• Maintenance and cleaning of equipment
• Serving guests in a prompt and friendly manner
• Providing premium customer service

SUPERVISORY RESPONSIBILITY
This position reports directly to the Casual Dining Manager, no direct supervisory responsibilities are given.

REQUIRED QUALIFICATIONS AND ABILITIES

• Serving it Right Certificate before employment commences
• Specialty coffee experience is an asset
• Excellent customer service skills
• Knowledge of general health and safety procedures
• We provide training however we require a willingness to learn
• High energy and strong work ethic
• Personable, friendly and outgoing

WORKING CONDITIONS

Hours of Operation are weather dependent. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.

COMPENSATION AND BENEFITS

$17.40 per hour plus gratuities

All positions are eligible for the following benefits and perks:

• Free Seasonal Access Pass
• Discounts at the resort’s restaurants, retail, and rental outlets
• Referral Bonus Program
• Public Transit subsidies
• Free or discounted lift tickets at many other resorts (winter/summer)
• Access to free Employee and Family Assistance Program
• Excellent training and professional development
• Northland Properties' friends and family discounts program includes hotels, restaurants, and recreation.

Full-time, year-round positions are also eligible for these:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
• RRSP matching plan after 1 year of service
• Free access passes for dependents

 
DISCLAIMER

The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EQUAL OPPORTUNITY EMPLOYER

Northland Properties is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.