Sales Representative (Victoria) – B Corp™ Certified Company

As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative and sustainable manner.

Are you a qualified naturopath or nutritionist with a passion for educating on natural medicine products and growing brand sales? If you enjoy building solid relationships with customers, then our Sales Representative role may be perfect for you! At Factors Group our employees are critical to our success and we care about our teams, their wellbeing, and work-life balance. If this sounds like a good fit, we want to hear from you!

Monday to Friday 9:00 am – 5:00 pm (flexible)

About the role:

• Grow territory sales by developing strong relationships, commitment to the brand and product knowledge
• Achieve established territory goals and projections: sales targets, new product sales, lead generation, new account openings and follow up
• Achieve minimum of 6 customer meetings/trainings/drop-ins/calls per day
• Achieve 100% coverage of assigned customers each month
• Establish, prepare, and detail accounts on a regular call cycle, communicating updates and promotions
• Provide customer with technical advice related to products; advise customers with expert knowledge of products
• Qualify and open new accounts and process orders in an accurate and timely manner
• Log details of calls, issues, and customer interactions in customer relationship management (CRM) tool and update progress and resolution
• Provide detailed regular reports on call cycle, challenges, opportunities, competitor intelligence and customer feedback
• Follow and adhere to all given instructions including work procedures, Standard Operating Procedures (SOPs) and current Good Manufacturing Practices (GMP)
• Strictly adhere to and observe all safety policies as outlined in the company policies and training sessions
• Other duties as required

Skills and experience:

• Bachelor of Science degree in Nutrition or Natural Medicine

• Minimum two years of experience in sales (preferably in the natural health industry)
• An equivalent combination of education and experience may be considered
• Must be available for bi-monthly intrastate travel to service regional accounts
• Valid Australian driver’s license and access to a reliable vehicle
• Computer proficient in MS Office (Word, Excel, PowerPoint) and basic CRM systems
• Self-motivated, organised, and detail-oriented

• Excellent communication and presentation skills (verbal and written) in English

• Must be customer service oriented with a strong track record of excellence

• Must have the ability to quickly learn systems, processes, and procedures

• Proven ability to deal with high-profile accounts and customers

• Ability to converse with people from diverse backgrounds

• Ability to work under pressure to meet deadlines
• Ability to prioritise and manage time effectively
• Must work well individually and in a dynamic team environment

• Able to manage territory call cycle, an expense account and arrange travel under the travel/events guidelines provided

Benefits and perks:

• We believe our people are one of our greatest assets and we strive to provide our employees with a challenging and rewarding work environment
• You will be joining a globally recognised B Corp™ certified company with big expansion plans for Australia
• We are a dynamic company with room to grow and develop
• We offer a very competitive salary
• We also offer staff discounts on all our products

This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!

All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.

FGAUS