Billing Administrator - Edmonton

At Gateway Mechanical, the extraordinary is possible to achieve in the role of Billing Administrator!

At Gateway Mechanical, we’re focused on providing the best possible customer service in safe, effective, and innovative ways.

Founded in 1968, Gateway Mechanical is a privately owned company that has established itself as a leader in the commercial and industrial refrigeration, heating, and air conditioning industry (HVACR). Attending to 40,000+ service calls per year, Gateway is the largest HVAC & Refrigeration service provider in Western Canada. Our model is comprised of local branch teams with fully qualified personnel representing HVAC, refrigeration, plumbing/gas fitting, sheet metal and electrical trades. These teams are supported by centers of excellence including professional engineers and project managers which ensures Gateway’s full technical capability is available for every project and service call.

The Billing Administrator is responsible for creating and issuing invoices and credit memos for customers, updating customer files, and conducting high-volume billing. The main focus is ensuring that invoices are timely, accurate, clear, and concise. This position is currently being offered in a temporary capacity, but could be extended to a full-time, salaried role.

Key Responsibilities:

• Prepare invoicing files for auditing and update customer billing notes as required;
• Job Journaling between work orders to correct errors when required;
• Acquire work orders for billing
• Post invoice files and send invoices to customers;
• Create unbilled reports;
• Maintain customer portals;
• Upload invoices to online portals;
• Create and distribute monthly full coverage lists and ensure that previous months have been closed for invoicing;
• Correct any errors in relation to billing;
• Prepare all invoices to invoice ready stage;
• Updating team members on service setup issues;
• Run work order reports.

Minimum Requirements:

• 1-2 years experience in a billing-related or high-volume data entry position is an asset;
• High School Diploma;
• Demonstrated Intermediate to Advanced level in Microsoft Excel, Word, and other Office products.

Perks of Working at Gateway Mechanical:

• Employee assistance program
• Flexible work schedule
• Competitive salary
• Great team environment

The Future is Bright. Come Grow with Us!