ACE Outreach / Peer Support Worker

Outreach/Peer Support Worker – Edmonton Area

Position: Outreach/Peer Support Worker
Site: Church Street Pharmacy
Location: 10631-96 Street, Edmonton, AB
Job Type: Temporary, Part-time 
Pay: $15-$20 Hourly

Who We Are
Mint Health + Drugs is a fast-growing, pharmacist-owned company with 17 locations in Western Canada, dedicated to exceptional care and service beyond a typical drug store. We prioritize both patient health and your career development, believing that our success comes from our people. Join us in Helping People Feel Better and support your local community.

About ACE Team

The Adherence and Community Engagement (ACE) Team is a multidisciplinary outreach team dedicated to engaging hard to reach people experiencing health and social inequity. The ACE Team manages a caseload of 35-40 clients, operating 7 days a week, 365 days a year to provide wrap-around health and social supports.

About the Role
The Adherence and Community Engagement (ACE) Team is seeking a part-time outreach/peer support worker to assist in the care of Edmonton's marginalized individuals living with homelessness and addiction. The ACE Team is a unique 7 day a week/365 community outreach initiative that uses an intensive case management model to provide daily health and social outreach care. This position entails case management, as part of a team, for 15-20 patients. 2-3 weekday shifts (18 hours/week) would be expected.  Temporary Position  for 6 months. 

Benefits

• Company events
• Employee discounts

Key Responsibilities

• Work collaboratively as part of the ACE health team to connect clients to social support.
• Support clients in accessing housing (referrals, housing ads, connection to resources).
• Support clients in attending appointments
• Work alongside Social Navigator to communicate social care plans and educate other team members to support ongoing work throughout the week.
• Practices from a trauma informed, culturally sensitive, and harm reduction perspective.

Education & Qualifications

• Police Information Check with Vulnerable Sector
• Certifications (or willingness to obtain): Standard First Aid and CPR
• Training in Trauma Informed Care, Cultural Sensitivity, Stigma, and/or Harm Reduction
• Driver's license is a plus but not required

Experience & Skills

• Minimum 6 months of experience working with marginalized, high risk and vulnerable populations
• Working knowledge of harm reduction practices, abuse and trauma, sexual exploitation, addictions, mental health, homelessness, inner city, and Indigenous culture
• Knowledge of and experience with Motivational Interviewing and using evidence-based models of care
• Expert knowledge of Edmonton community resources for housing, funding, ID, shelter, and basic needs
• Demonstrated experience de-escalating crisis and potentially violent situations with individuals under the influence of drugs or alcohol, under stress &/or struggling with acute/chronic mental health crises
• Demonstrated experience completing housing referrals/applications, AISH or other funding applications
• Demonstrated ability to collaborate with various social and healthcare disciplines to deliver person centered care
• Comfortable using mobile technology- smartphones and phone applications, mobile laptops, Google Drive, Google Calendar, electronic platforms for client documentation

We are excited to grow our team and look forward to welcoming dedicated professionals who share our vision and commitment to excellence. Take the next step in your career with Mint Health + Drugs today!