People and Culture Business Partner

People & Culture Business Partner

Title:                                    People & Culture Business Partner

Location:                            Barrie, ON or Markham, ON

Reporting to:                    Manager, People & Culture (Northern)  

Background:

Miller Waste Systems Inc. has been in operation since 1961. Miller is a leader in waste management and diversion, providing governments and industries with a wide range of services in the province of Ontario, Nova Scotia, New Brunswick, and Manitoba. Miller has over 50 years’ experience in the waste management sector, and currently operates out of more than 30 locations. We are looking for a highly capable People & Culture Partner to join our team, based in Barrie, ON or Markham, ON. 

Summary:          

The People & Culture Business Partner (PCBP) will work on building strong relationships with leaders and employees in their respective operating groups. The PCBP will be the primary contact for all human resources needs for their client groups; foster engagement in company initiatives, events, and day-to-day operations. This includes but not limited to, meeting individually with employees and leaders, investigating employee discipline, disputes, policy violations, assisting employees with internal transfers, and hearing concerns about their employment, coaching, and supporting employees and leaders. The PCBP will maintain employee relationships, facilitate employee committee meetings, engage operations face-to-face, and assist with engagement initiatives.       

Responsibilities:

Key responsibilities include, but are not limited to:

• Align people strategy and associated initiatives to daily operating group needs.
• Facilitate the delivery and deployment of People and Culture programs and processes.
• Provide guidance, direction, and advice to MWS Managers and employees regarding employment related issues including but not limited to the interpretation of company policies & procedures, performance management, investigations, terminations, strategic planning, employee development, and employee retention.
• Maintain employee records and filing, including HRIS data entry and reporting.
• Recognize barriers to success, facilitate dispute resolution supporting engaged culture. 
• Use de-escalation techniques to deal with conflict or seek advice to resolve issues.
• Use continuous improvement & best practices to influence human resources strategies.
• Participate and understand HR and employment law including from time-to-time attending arbitrations and responding to employee related legal issues.
• Drive efficiencies and effectiveness of the team and seek opportunities to improve.
• Manage escalations for all Employee Relations and/or labour relations matters.
• Provide coaching & support management on leadership development, talent, and performance management, change and people management issues & communication.
• Participate, and/lead, People and Culture projects and programs, as assigned.
• Provides support on WSIB/WCB, LTD claims as required.

Qualifications & Requirements:

• Post-secondary education in Human Resources, or related field; CHRP or equivalent, an asset. 
• 5 years’ experience in human resources.
• Takes ownership of the role and responsibilities, focused on people-first. 
• Strong understanding of human resources policies, procedures, and regulations.
• Proactive monitoring of legislative policy changes and timely recommendations for improvements.
• Excellent conflict resolution, mediation, interpersonal, leadership, problem-solving skills.
• Exceptional written and verbal communication skills.
• Proficiency in Microsoft Office applications.
• Strong organizational and time management skills with the ability to prioritize effectively.
• Ability to handle sensitive information with discretion.
• Possess a valid driver’s licence and have the flexibility and ability to travel to all locations.
• Takes pride in driving oneself and others towards operational excellence.

Flexibility is also required as this position occasionally requires travel, early starts, late finishes and on rare occasions weekend work.  This is an in-office role, but occasional remote work is acceptable when approved.

We realize that you may not feel you have every qualification listed and that working to secure a career can be stressful.  If you feel that you meet most of the company’s needs and that your passion for your work adds value to a growing company, we would still love to hear from you.

Miller Waste Systems is committed to equity, diversity and inclusivity in the workplace, we welcome applications from women, racially visible individuals, people with disabilities, indigenous peoples, and LGBTQ2S+ persons.

Miller Waste Systems strives to be ‘only the best’. As a privately owned and operated Waste Company we have 50 years’ experience of providing quality service to all our customers. We have been successful in achieving this goal by providing a family and employee centric environment at all our locations. By providing an industry leading work environment and compensation, benefits, and pension programs, Miller Waste continues to grow our business.