Endpoint Systems Engineer
About McElhanney
Based in Western Canada for over 110 years, McElhanney offers innovative and practical engineering, surveying, mapping, planning, landscape architecture, and environmental services. As a 100% employee-owned and operated firm, with over 1,400 staff members in 33 locations, we are proud to offer qualified staff with shareholding options in our company. At McElhanney, we work in teams to build strong connections with our staff, clients, and local communities. Our employees enjoy working here because of our varied projects, high levels of autonomy, opportunities for career development, excellent total compensation and benefits package, and collaborating with a team of great professionals.
Role Overview:
McElhanney is seeking a skilled Systems Engineer to elevate the End User Computing and Mobile Systems Architecture and experience. Reporting to the Manager of Infrastructure, this role provides technical support, leadership, and strategic oversight for end-user computing and mobile device technologies for Windows, iOS, and Linux endpoints.
The successful candidate will be based in Vancouver, BC, with an expectation to be in the office at least three days per week.
What You’ll be Doing:
- Manage, configure, and optimize end-user computing and mobile devices.
- Lead planning and execution of end-user computing and mobile management improvement projects and initiatives.
- Develop and implement cost-effective endpoint computing support services and solutions incorporating security best practices and user experience.
- Develop relationships with internal stakeholders, vendors and provide mentoring to IT team members to provide guidance and foster skill development.
- Provide responsive support and communication when engaged to resolve complex technical issues to deliver an excellent user experience.
- Proactively identify trends and opportunities to remediate issues or enhance user experience satisfaction, security, and operational excellence.
- Be an active participant in IT department’s Continuous Quality Improvement program.
- Deliver to presentations to technical and non-technical audiences.
- Maintain currency with new endpoint technology trends and best practices.
- Conduct structured and efficient testing, validation, and deployment of enterprise applications, operating systems, major upgrades, security updates, and patches.
- Develop and manage configuration profiles, perform comprehensive testing, document findings, and update procedures while ensuring clear and effective communication.
- Function as an escalation point for the Helpdesk, diagnosing and resolving advanced endpoint-related issues.
- Monitor and report on endpoint performance, compliance, and security vulnerabilities
What You’ll be bring:
- Bachelor’s degree in computer science, Information Technology, or a related field, or an equivalent combination of relevant experience and certifications.
- 3-5 years of professional experience in systems administration or engineering in enterprise environments of 1000+ users.
- Certifications in Microsoft Modern Desktop, Security, and Teams administration required.
- Advanced to Expert knowledge and experience administrating Microsoft Intune, Autopilot, Azure, Entra/Active Directory, OneDrive, SharePoint, Team, Defender, Windows, mobile and computing hardware, software delivery and update management systems for Windows, Linux, and iOS endpoints.
- Excellent written and verbal communication skills and able to effectively communicate to technical and non-technical audiences.
- High performer with demonstrated ability to problem solve and work both collaboratively in a team environment as well as independently in an effective and organized manner.
- Strong scripting experience, particularly in PowerShell, and knowledge of application packaging technologies and automation tools.
- Familiarity with IT security, networking, virtual servers, and change management processes.
What Can We Offer You?
The salary range for this position is $75,000 - $90,000 per annum. McElhanney offers fair compensation that is commensurate with the individual’s education, experience, skills, and professional qualifications. The posted base salary/wage range is representative of the required level of qualifications and experience for the position as noted in the job posting. The salary offered will be based on the experience and qualifications of the successful candidate.
- Extensive training and development programs to elevate your skills and career.
- Opportunities for leadership and advancement within the company.
- Flexible work hours to accommodate your busy lifestyle
- Maternity leave top-up and parental leave
- Great benefits, including extended health and dental coverage, healthcare spending account, and RRSP matching
- Employee and Family assistance program, which offers 24/7 support for all employees and their families either online or over the phone
- A family-like culture that is characterized by respect and inclusion for all
- Continuous support for your professional development and growth
- Opportunity to join an employee-owned firm with potential share ownership and a generous performance bonus plan
- Opportunity to join an employee-owned firm that is recognized as one of Canada’s Top 100 Employers (2023)
Our Commitment to Equity, Diversity, and Inclusion
If this is the opportunity for you, apply now or visit www.mcelhanney.com/careers to learn more. We thank all applicants for their interest; however, only shortlisted candidates will be contacted.
Visit us on Glassdoor to learn more about our employee experience.
Our Purpose: Amaze our clients. Care for our communities. Empower our people.
Other details
- Job Family BSS Business Information Technology