Front Store Clerk

Neighbourly Pharmacy is looking for a Front Store Clerk to join our team at Canora Pharmacy in Canora, Saskatchewan.    

Responsibilities:  

• Acknowledge and greet all customers with a smile and hello. Maintain a warm, friendly attitude toward all customers.
• Handle telephone inquiries quickly and courteously. Avoid keeping in-store customers waiting. 

• This position will include job variety, and the successful candidate will work at the cash register, stock shelves, and tidy the aisle. 

• Pay attention to store security. Follow store policy regarding the handling of shoplifters. 

• Display all goods in the shop properly and arrange them so customers can quickly discover them. 

• Develop product knowledge and learn about new products. Know product locations and store layout. 

• Request a cash pick-up when large sums of money are accumulated. Anticipate requirements for change before running out. 

• Handle lottery and CBO tickets as per store procedures. 

• Use tact and courtesy when dealing with difficult customers. Know whom to refer a customer to if they have a complaint. 

• Inform the store manager of all customer complaints, comments, and concerns regarding customer service, prices, merchandise, etc. 

• Maintain the store's general appearance and make sure everything is clean, restocked, and well-arranged. 

• Perform light janitorial duties. 

• Learn and utilize proper merchandising techniques such as shelf label placement, stock rotation, and facing. 

• Maintain specific sections as allocated. Notify the store buyer regarding merchandise out of stock. 

• Maintain product data and inventory, and make sure the reordering process is simple. 

• Participate in the development and preparation of displays, windows, and seasonal promotions. 

• Always keep busy and productive. When cashiering, identify tasks that can be performed between customers. 

• Miscellaneous tasks to support the Front Store Manager and Store Operator/Pharmacy Manager. 

Qualifications:  

• The successful candidate must be able to handle cash with accuracy. 

• Ability to function for an extended period while standing. 

• Some customer service and cashiering experience is preferred. 

• Ability to communicate clearly and courteously with customers. 

• Excellent product or service knowledge. 

• Multitask and manage the demands of numerous clients at once. 

• Merchandising and retail experience are assets. 

• Mature and cooperative attitude. 

• Professional image, including a name tag and proper grooming. 

• Criminal Record Check required.