Human Resources Consultant

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

Reports To: Senior Manager, Human Resources Business Partner

Status: Full Time

Schedule: Monday-Friday

Additional Requirements: N/A

Number of Positions: 1

Start Date: ASAP

Internal Application Deadline: March 14, 2025

LifeLabs operates under a Hybrid workforce model. Further details will be provided during the interview stage.

This vacancy is for an existing position.

Purpose of the Role: 

Reporting to the Senior Manager, Human Resources Business Partner, the successful candidate will provide HR consulting services to the British Columbia Lab Operations Leadership team on complex people matters and support the implementation of HR policies, programs and practices that enable managers to achieve their business objectives, build engagement and deliver LifeLabs’ People Strategy.

Your Responsibilities Will Include:

• Provide people leaders with strategic and consultative services in assigned client groups to assist them with complex people matters
• Provide people leaders advice and guidance to support delivery of LifeLabs people strategy
• Assist people leaders to effectively apply HR policies and programs to ensure consistency in interpretation and application
• Support leaders in addressing performance issues, up to and including managing terminations and assisting with calibrations and responding to general questions etc.
• Support people leaders to identify and evaluate people impacts and risks associated with organizational change
• Participate in implementing organizational change initiatives such as acquisitions, closures, automation, process changes etc., including supporting the development of comprehensive people plans to support the organizational change and collaborating with the Centres of Excellence as needed
• Participate in Business and/or Operations Management Team meetings and proactively provide advice, guidance and education to support HR programs, HR policy and the People Strategy
• Provide advice and counsel to people leaders on recruiting, developing and retaining critical talent; partner with talent acquisition and hiring leaders to support recruiting activities
• Monitor, track and summarize HR metrics leveraging existing HR reporting and analytics as appropriate, including collecting and analyzing data for trends, and providing recommendations. Identify HR data and analysis needs of assigned client groups to HR Analytics and partner to support business leader needs
• Partner with Disability Management Consultant, EHS Coordinator, and functional manager to support return to work and workplace accommodations
• Lead end-to-end HR related projects in collaboration with business leaders and HR Centres of Excellence as needed
• Work in conjunction with HR Centers of Excellence in implementing within assigned client groups corporate HR programs and processes in the area of Talent and Succession planning, performance management, employee relations, labour relations, wellness, employee engagement, and culture
• Provide support and guidance to client groups in implementing engagement action plans
• Research/gather and analyze data (such as feedback from employee council/union meetings, feedback regarding programs and policies, and trending on KPIs) to recommend enhancement of existing policies or development of new policies
• Strive for continuous improvement and participate and/or lead HR projects that support overall HR goals and objectives
• Partner with the Employee and Labour Relations team to provide coaching and guidance to internal client groups to assist in resolving full cycle employee relations/Labour relations issues (i.e. consistent interpretation and application of performance management policy and program, or CBA with unionized workforce)
• Educate leadership teams on effective coaching, including advising on when to move into progressive discipline and requirements under CBA
• Investigate and report on allegations of harassment, discrimination and violence, and make recommendations to management based on finding

What You Will Bring To The Role:

• University degree or college diploma in Human Resources
• 3-5+ years of progressive HR experience, preferably in a unionized setting
• Understanding of HR governance, legislation, and regulatory environment in order to identify issues, build programs and appropriately advise managers
• Demonstrated consultative and Problem solving skills, ability to determine root cause of complex issues and arrive at sound HR/Business solutions
• Strong leadership, coaching, facilitation skills
• Strong investigation and conflict resolution skills
• Excellent written and oral communication, negotiation, client relationships, organizational, leadership and project management skills
• Strong communication and influencing skills to effectively communicate complex legal issues and effect change
• Demonstrated experience in analyzing, interpreting and providing advice to management on the collective agreement
• Ability to develop and maintain productive working relationships with all stakeholders including managers, employees and union representatives

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:
 

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.

Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today!