Business Analyst Senior Corp Serv

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratorytests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

Reports To: Manager, Government Performance & Reporting, Corporate Services and Major Projects

Purpose of the Role:

The Senior Business Data Analyst will play a crucial role in compiling, verifying, and analyzing business data from both internal and external sources. This position provides timely and accurate insights to support strategic and operational decisions that influence government contracts and opportunities in Eastern Canada. The ideal candidate will be collaborative and strategic, using data-driven evidence to guide recommendations that shape LifeLabs’ strategies, ensuring compliance with ongoing contractual obligations and assessing the impact of government policies and programs across the organization.

LifeLabs operates under a Hybrid workforce model. Further details will be provided during the interview stage.

Accountabilities:

Support the analytics and reporting functions, as well as the planning and strategy development efforts: 

• Collaborate with subject matter experts for the extraction, cleansing, and analysis of complex information from a variety of databases to generate reports and predictive dynamic models to evaluate operational and performance data of government contract programs
• Analyze and interpret critical data to generate insights that support effective business decision-making. This involves assessing trends and patterns to provide actionable recommendations that enhance operational efficiency and guide strategic planning.
• Regularly report out on performance against contract metrics and obligations through producing routine reports, scorecards, and dashboards that monitor and track the implementation and impact of government contracts programs 
• Strictly adhere to legal and compliance guidelines; regarding access and exposure to sensitive and confidential information

In partnership with Data and Business Intelligence teams assess changes in operational demands and performance:

• Support ongoing contract negotiations, keep the business informed of trends, opportunities, and risks
• Actively monitor, identify, and execute initiatives to improve process and create efficiencies as it relates to the execution of government programs and strategic partnerships 
• Work with cross-functional teams to develop, understand and articulate key elements of an opportunity assessment or business model, and to articulate risks and sensitivities

Understand and analyze all aspects of applicable agreements and contracts including LifeLabs’ obligations and work with internal teams to ensure that our obligations are being met:

• Monitor contract obligations, facilitate the extension, close-out, or renewal of contracts; ensure all contract details align with provincial guidelines, as well as cooperate guidelines, policies, objectives, and goals
• Collaborate closely with business leads and relevant stakeholders to ensure that the financial impacts and contract changes are reflected in annual budgets and forecasts
• Review existing contracts to locate any potential risk and to add updates as requested by signatories
• Add improvements to existing company contract/program policies to ensure compliance and reduce any potential risk

Support the development and operationalization of new programs and products while working collaboratively with operations and client services groups, on cross functional outcome to ensure the organization successfully meets its contract obligations:

• Facilitate and lead the implementation and execution of strategic objectives for government partnerships while working with teams across the enterprise such as AR, AP, finance, customer service, operations, procurement etc.;
• Support growth opportunities in Eastern Canada including designing the assessment or business modeling of changes in government policy, new programs, new funding agreements or other strategic initiatives across all business perspectives, including customer, strategy, operational, financial, legal, and regulatory areas

Minimum Hiring Requirements:

• Bachelor’s Degree in Computer Science, Informatics, Statistics, Engineering or other relevant field, or the equivalent combination of professional experience.
• 3+ years’ experience in utilizing advanced data analysis and visualization tools (Power BI, Excel Power Pivots, MS SQL etc.)
• Advanced MS Office skills (Excel, PowerPoint, Word, Access, Visio) with demonstrated ability in preparing presentations 
• Superb analytical and conceptual thinking skills; to not only manipulate but also derive meaningful interpretations from data into actionable outcomes 
• Capability to liaise with all levels across the enterprise on projects and ad-hoc requests 
• Excellent written and oral communication skills 
• Experience in project management and/or contract management 
• Demonstrated financial acumen with some experience in conducting financial analysis 
• Demonstrated ability to work independently and seek assistance/guidance if necessary
• Ability to take initiative, multi-task, and work in a fast-paced environment 
• Ability to learn quickly and high-level of adaptability
• Strong attention to detail 
• Experience in the healthcare industry is an asset 
• Experience working with government and/or in a regulatory environment is an asset 
  

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LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:
 

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.

Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today!