Senior Human Resources Business Partner

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratorytests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

Reports to: Vice President, Human Resources and Talent

Purpose of the Role:  

Reporting to the VP, Human Resources and Talent this position is responsible for leading, developing and executing HR strategies focused on talent management, organizational effectiveness, workforce planning, employee engagement and employee and labour relations.  
 

The Senior Human Resource Business Partner will lead HR for a business function of union and non-union employees distributed across multiple provinces and locations and will provides strategic advice and proactive human resources support to business leaders to advance LifeLabs business strategies and the enterprise-wide People strategy, accelerate transformation and build culture and capabilities.

LifeLabs operates under a Hybrid workforce model. Further details will be provided during the interview stage.

Accountabilities:

Provide Business Leaders with Strategic and Consultative Advice on Complex People Matters:

• Act as a trusted advisor to business leaders providing strategic and consultative advice and coaching on complex people matters.
• Understand business priorities and translate them into an HR agenda that supports the business as it transforms.  
• Identify emerging people issues and trends to inform decision-making. Break down strategic problems and analyze data and information to provide insights and recommendations, partnering with HR Centres of Expertise as required.
• Identify, assess, develop and evaluate overall business impacts, risk and change management strategies associated with achieving business plans; develop and recommend changes in organizational capacities, restructuring and organizational and business changes.
• Monitor the talent health and provide strategic advice to enhance organizational effectiveness.
• Partner with the HR COEs to leverage digital tools and analytics to provide data-based insights in support of data-driven decision- making.

Advance HR Goals and Priorities, Enable the People Strategy and Deliver the HR Plan within Assigned Client Function(s):

• Champion the HR plan and identify and lead opportunities to advance HR goals and priorities across the organization.
• Key partner to business leaders and HR lead within assigned client function(s) in delivering the People and Culture strategy; execute the strategy and plan in alignment with broader HR and COE teams.
• Guide, coach and lead delivery within assigned client function(s) of Corporate HR initiatives, including Diversity, Performance, Talent and Engagement, with a lens of continuous improvement.
• Build change management strategies and plans to support transformation initiatives. 
• Lead the implementation of new talent programs and models within assigned client function(s).
• Work with your partners across HR to develop and implement integrated talent strategies and solutions to support the business in acquiring, developing and retaining the best talent to meet current and future business needs and help them in tackling their top talent priorities. Support leaders in building employee capabilities and enabling team performance. 
• Strive for continuous improvement and participates/lead HR projects.

Strategic Employee and Labour Relations:

• Proactively analyze situations and partner with Employee and Labour Relations COE to develop employee and labour relation strategies and tactics that enable business results and deliver our people and culture strategy.
• Reinforce the appropriate application of HR policies, standards and procedures to ensure alignment with LifeLabs vision, mission and values and to ensure adherence with legislative requirements.
• With guidance from the ER/LR COE, lead the management of complex employee relations issues within assigned client(s).
• Ensure that findings from investigations conducted by ER/LR COE and Tier 2 / HR Specialized Services are understood by business leaders, implementation plans are developed in partnership with groups from across HR and results/impacts of plans are assessed.
• Pro-actively anticipate and analyze labour relations risks and consult internally with Labour Relations and Legal partners to develop options and recommendations.

Develop and coach the HR team:

• Ensure ongoing development and growth opportunities to build talent pipeline;
• Ensure roles and responsibilities are clearly defined and support the development of strong partnerships with remaining HR functions and LifeLabs.

Minimum Hiring Requirements:

• Post Secondary Education.
• HR Designation would be an asset (e.g. CCP, CHRL, CHRP).
• 10+ years of progressive HR / business experience, with a focus on HR generalist / business partner support, organization effectiveness and program management.
• Proven track record in building strong relationships with executives/senior leaders, with the ability to provide robust recommendations, coach, influence and drive change in pursuit of best practice.
• Experience using data and analysis to support decision making.
• Strategic thinker with demonstrated business acumen and consulting skills.
• Experience with change management and supporting leaders with developing change plans.
• Strong problem identification and resolution skills.
• Excellent communication skills with strong ability to build executive summaries.
• Experience leading, engaging and developing an HR team.

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LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:
 

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.

Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today!