Key Account Manager, Retail

At LG, innovation is the foundation of everything we do. We make products and services that make lives better, easier, and happier through increased functionality and fun. Put simply, we make “Life Good” – from home appliances, consumer electronics to business innovations in digital signage and air conditioning.

POSITION SUMMARY:

The Key Account Manager (KAM) is responsible for revenue generation within Canadian Enterprise Retail accounts, working directly with  decision makers at the End-Customer level to promote the adoption of LG Business Solutions products. This individual will also be responsible for internal LG processes, effectively fulfilling the operational needs aligned to the sales cycle.
 

PRINCIPAL RESPONSIBILITIES:

Sales Quotas & Results:         

• Ensure monthly and quarterly targets are achieved
• Prospect within assigned region/vertical
• Develop new accounts in assigned region/vertical
• Strengthen relationship in existing LG accounts
• Attend industry events
• Develop account profile– key contacts/revenue/LG revenue/competitors
• Forecasting 120 days out
• Deliver action plan in region/vertical accounts to ensure sales target achievement

Administration:          

• Manage inventory and sell-through activities
• Weekly forecast calls
• CRM management – activity and opportunity focus
• Understand market share within existing accounts and develop action plan to close gaps
• Report to management competitive landscape
• Escalation management for accounts to various divisions within LG, from time to time

Self-Improvement & Training:          

• Memorize LG product knowledge and related materials
• Maintain expert knowledge of key competitors in key growth categories
• Keep abreast of industry trends and market intelligence through E-learning, industry magazines, sales related materials, trade shows, etc.

KNOWLEDGE, SKILLS AND ABILITIES:

• University degree preferably in Business in addition to 10+ years’ experience
• Experience selling directly to End Customers in the Enterprise space
• Strong communication, both oral and written
• Proficient in PC skills specifically Microsoft applications with emphasis on Excel
• Able to work independently/remote
• Strong organizational skills
• CRM Management (SalesForce)
• Prior experience in Digital Signage/AV Solutions, as well as direct view LED is a strong asset

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

The organization offers an attractive compensation package that encompasses a competitive salary and excellent benefits.

Conditions of Employment:

It is the candidate’s sole responsibility to obtain any work permits/visas or other authorizations which may be required to legally work in Canada prior to commencing employment.

Equal Opportunity Employer:

LG Electronics Canada, Inc. is strongly committed to diversity and inclusion and aims to create a healthy, accessible, and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. LG Electronics Canada, Inc., will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform LG’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes.

LG Electronics Canada, Inc. thanks all candidates for their interest, however, only those selected to continue in the process will be contacted.