BDC Lead Coordinator

The Jim Pattison Auto Group has a new opportunity for an BDC Lead Coordinator to join our centralized internet team!

Overview:

Reporting to the BDC Assistant Manager, you will be passionate about providing an exceptional customer experience for our internet clients. As a Lead coordinator, you must be self-motivated, high-energy, dynamic and results-oriented with a proven track record of sales and excellence in customer satisfaction.

Responsibilities:

Our internet lead coordinator is responsible for offering a consultative, customer-focused approach to vehicle sales by performing the following duties:

• Following up on all internet leads.
• Responding to customer inquiries over the phone, through emails and online media outlets.
• Meeting individual and department goals.
• Promoting new business and contributing to the company’s customer base by sourcing new customers.
• Providing a superior experience and exceeding customer expectations.
• Demonstrating high levels of product knowledge and keeping up to date with trainings.
• Setting monthly productivity goals and implementation procedures.

What we value:

• Previous customer service experience is an asset.
• High school diploma or equivalent required.
• Advanced proficiency with Microsoft Office Suite.
• Driver’s license in good standing and a clean driver’s abstract is required.

What we offer:

• Competitive wages.
• Exclusive discount offers.
• Comprehensive benefits package.
• Recognition and rewards program.
• From Customer Service to Administration, we have opportunities for growth and development.
• Amazing colleagues and a great working environment.

If you like to set yourself apart with a challenging opportunity, we would like to hear from you.