Warehouse Supervisor

Department: Coquitlam Distribution Centre

Location: Coquitlam, BC

Workplace Type: On-site

Job Type: Full-time, Permanent 

Salary: $58,000 annually 

THE TEAM

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.  

THE ROLE

Warehouse Supervisors are the driving force behind smooth and efficient operations, ensuring that goods are accurately processed and delivered on time. They take charge of daily activities, lead their teams to success, and act as key problem-solvers for both internal and external stakeholders. Supervisors manage critical areas of the warehouse, including Receiving, Inventory, Order Picking, Shipping, and Returns. They collaborate closely with the Warehouse Floor Manager and Senior Leadership to maintain high standards of productivity and safety. Detail-oriented and adaptable, Warehouse Supervisors thrive in fast-paced environments where priorities shift rapidly. They are skilled communicators, natural leaders, and solutions-focused individuals who ensure their teams are supported and engaged. With strong organizational skills and a commitment to excellence, they create a positive and safe workplace while meeting operational goals.

Duties/Responsibilities:

• Oversee and lead a team of warehouse associates, providing guidance, training, and support.
• Conduct performance evaluations and provide constructive feedback to team members.
• Coordinate daily warehouse activities, including receiving, storing, order picking, packing, and shipping.
• Ensure efficient workflows and meet productivity targets while maintaining quality standards.
• Monitor and manage inventory levels to ensure accuracy and prevent shortages or overstocking.
• Conduct regular audits and cycle counts to maintain data integrity.
• Enforce safety protocols and ensure the team adheres to workplace health and safety regulations.
• Maintain a clean and organized workspace, ensuring compliance with company policies.
• Address and resolve operational challenges quickly and effectively.
• Communicate with internal and external stakeholders to manage delays, discrepancies, or special requests.
• Work closely with managers, supervisors, and other departments to achieve business objectives.
• Coordinate with logistics and supply chain teams for seamless operations.
• Identify opportunities to improve processes and implement solutions to enhance efficiency.
• Participate in or lead initiatives to streamline warehouse operations.

Skills/Experience/Knowledge needed:

• Attention to detail
• Organization and prioritization abilities
• Good written and verbal communication skills
• Team leadership experience an asset
• Warehouse, logistics, or operations experience an asset
• Microsoft office, ERP, and WMS experience
• Problem identification and solving skills
• Ordering supplies and maintaining clean work areas
• Previous experience working in a warehouse environment is an asset