Oil Burner Technician - Experienced (Sign-On Bonus)
HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.
Essential Duties:
-
Installs, maintains, and repairs heating, ventilation, and cooling equipment at commercial customer sites.
-
Communicates in a timely manner with office staff, maintaining a schedule and making sure any delays are properly communicated to the manager.
-
Follows a standardized format for customer visits
-
Documents all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures where applicable.
-
Diagnoses diverse electrical and mechanical service issues.
-
Communicates the diagnosed issue in concise terms to the customer, together with the resolution.
-
Understands, and articulately conveys, company pricing and services to customers.
-
Repairs by obtaining any needed replacement parts, calibrating system to manufacturer’s recommendations, and thoroughly testing components for functionality.
-
Identifies and reports to manager potential opportunities for additional business (newer system, service contracts, and additional services).
-
Completes visit by obtaining customer signature and correct customer information.
-
Notifies dispatchers of any issues that require repair or compromise delivery or service
-
Maintains proper stock, parts, tools, and safety equipment in the vehicle.
-
Maintains company vehicle, including frequent interior and exterior cleaning, refueling, reporting any mechanical issues and ensuring that they are corrected, and submitting completed monthly vehicle inspection and mileage log forms.
-
Participates in company provided training opportunities on latest industry technologies.
-
Conducts visual oil tank inspections, recording condition with pictures and descriptions.
-
Executes other duties assigned by the Service Manager.
Personal Skills:
-
A complete commitment to safety, for self, team, and the customer.
-
Driven to meet and exceed customer satisfaction expectations, including timely issue resolution and proactive customer outreach.
-
Dependability.
-
Respect for a wide variety of customers and colleagues.
-
Concise, effective verbal and written communications skills.
-
Ability to work well independently, and as part of a larger team, to drive positive results.
-
Strong time management skills, including prioritization of necessary tasks to accomplish the desired result.
-
Flexibility to adapt to constantly changing situations, driven by climate, geography, and business needs.
-
Comfort in driving through a wide variety of weather conditions.
Technical Requirements:
-
A minimum of 3-5 years of experience as an Oil Burner Technician
-
Oil burner service license or certification required
-
HVAC license or certification required
-
Plumbing license or certification required
-
EPA 608 certificate preferred
-
Clean driving record
-
Understanding of blueprints, plans, and manuals
Benefits:
- Company paid health insurance
- Company paid dental insurance
- Company paid long term disability
- 401k
- Paid time off
- Employee discounts
- Professional development assistance
- Vision insurance
- Employee Referral Program
- Employee Ownership Plan
- Sign-On Bonus
*$1,000 Sign-On Bonus*
Other details
- Pay Type Hourly
- Peabody, MA, USA