Talent Development Partner

WHO WE ARE      

HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse mortgage solutions that include our flagship CHIP Reverse Mortgage™ product.  

OUR VALUES, OUR PASSION

At HomeEquity Bank, our values drive and inspire our actions with our customers, our partners and each other.

• Customer-Focused. Passionate Advocates 
• Courage to Act. Do the Right Thing 
• One Team. One Vision 
• Think Long-Term. Ever-Evolving 
• Be Exceptional. Inspire Greatness

POSITION SUMMARY

Reporting to the HR Director, the Talent Development Partner supports the design, development, and implementation of corporate-wide talent development programs. The Talent Development Partner collaborates with key stakeholders across the organization to identify talent needs, create and manage the talent framework including programs, resources and tools to enhance employee performance and leadership effectiveness. The HR Department’s focus is to help the business achieve its objectives through people and involves consulting and providing advice and expertise to people leaders, supervisors and employees across the organization and at all levels. The accountabilities include but are not limited to recruitment, onboarding, total rewards, organizational development, talent management, coaching and support to people leaders to enhance engagement and the employee experience. The HomeEquity Bank Human Resources team is a talented group of client-centric professionals who enjoy being part of a collaborative HR team and creating and supporting a dynamic organizational culture.

 MAJOR ELEMENTS OF THE ROLE

 Key accountabilities of this position include:  

• Identify, implement and deliver talent development initiatives to accelerate organizational and team performance to positively impact business results.  
• Work closely with the HR and business partners to drive performance management, business and cultural transformation efforts and support HR initiatives ensuring consistent messaging and training across the organization  
• Design and deploy learning and development solutions to support the talent development strategy  
• Manage the instructional design / curriculum development process, including program measurement, by working closely with subject matter experts to understand business needs and align programming  
• Develop ongoing reporting and feedback mechanisms to ensure talent development program optimization, effectiveness and ROI, based on assessment of KPI’s; implement changes as needed  
• Collaborate with business and HR leaders on initiatives such as new hire onboarding and employee career frameworks by sharing expertise, mapping skills and learning opportunities and leading the identification and design of resources, tools and programs  
• Support the organizational effectiveness and the talent strategy by creating a leadership development framework that drives effectiveness, and build skills and experience  
• Identify and align individual leadership development plans according to business needs and facilitate delivery and completion of training.  
• Provide coaching and feedback on leadership related topics working with leaders both in a 1:1s and facilitated workshops to identify leadership, coaching and management skills development opportunities 
• Identify opportunities for program changes, enhancements and/or new programs based on program participation and analysis, knowledge of market trends and employees diverse needs to promote retention and ensure alignment with the Bank’s HR strategy and business priorities  
• Project manages the implementation, communication and promotion of program changes and new employee program offers to enhance employee awareness and support employee engagement  
• Leads the RFP process for the selection of external services providers in accordance with vendor management policies and processes; negotiates contracts and renewals to ensure cost effectiveness 

SKILLS AND EXPERIENCE REQUIRED

Qualifications  

• Knowledge and application of talent development, change management concepts, tools and methods, and leadership and talent management principles and processes  
• Demonstrated experience designing, developing, implementing and reporting on talent development programs, including formal/informal and development at the individual, team and organizational level  
• Excellent written verbal communications skills and presentation skills to effectively communicate, deliver talent development content to employees, leadership and the Executive  
• Familiar with instructional design principles and have created, edited and administered training content and programs  
• Strong project management experience implementing corporate-wide programs  
• Proven facilitation skills to effectively manage different groups and personalities to achieve consensus  
• Highly developed relationship skills to partner with business leaders and provide coaching/training to others and develop relationships based on trust and respect 
• Substantial and progressive experience managing and administering talent development programs  

Attributes  

• High integrity with the ability to deal with confidential, sensitive information with a high degree of professionalism 
• A relationship builder who cultivates effective working relationships with team members, peers, employees, stakeholders and service providers  
• Analytical mindset to support data driven decisions, develop appropriate metrics and ensure effective program management  
• Self-starter capable of working with ambiguity, ability to think independently and work autonomously  
• Able to adapt to evolving business demands in a planned and organized manner  
• Strong analytical and problem-solving skills Individuals must comply with the Bank’s AML, Fraud and Privacy Policies and procedures and be vigilant in the detection and prevention of money laundering, terrorist financing, fraud and the safeguard of all client information.  

Working Conditions Unique to Job

• Hybrid home/office environment

WHY WORK AT HOMEEQUITY BANK?

Great Environment

HomeEquity Bank offers a hybrid working environment supported with a culture of flexibility – an approach that is unique to each person, and that enables both business and individual needs to be met in a mutually beneficial way.

We pride ourselves in recognizing and celebrating performance, community service, teamwork, and diversity among our employees.
 

A Dynamic Culture – With People at the Centre  

We believe our people make all the difference; our tireless commitment to inclusivity, professional development, and employee experience has been recognized through awards including the Greater Toronto’s Top Employers 2024,Waterstone Canada's Most Admired Corporate Cultures 2022-2023, the Globe and Mail's Report on Business: Canada's Top Growing Companies 2022 (third year since 2019), Canadian's Mortgage Professional (CMP) Top Mortgage Employer 2023 for the third year in a row and Achievers Top 50 Most Engaged Workplaces 2023. 
 

Growth and Opportunities
We provide challenging and rewarding careers in a wide variety of fields. We continuously develop and train our employees through professional growth opportunities and on-the-job training. We also encourage our employees to develop professionally and personally though a series of career developing programs including our Educational Assistance Program, designed to reimburse costs related to professional learning and development.  
 

Celebrating Great Work and People

We believe in an environment that celebrates success, knowledge, leadership, and work that is inspired by our core values. For these reasons, we have created several programs that make it easy for our employees to say ‘great job’ to their colleagues and leaders.

From our Appreciate! Program to the High Five Award Program and President’s Award Program, we recognize professional achievement with a variety of rewards including points towards gift cards, merchandise, and travel experiences, as well as group RRSP/DPSP contributions and more.

Our Community Leadership Program recognizes employees who make a positive impact in their communities through volunteer work with a grant for their charity of choice. Additionally, we provide employees with one paid day off each year to volunteer at their favourite local charity.

The Perks

HomeEquity Bank offers a competitive total rewards package that includes:

• Extended health and dental benefits
• Employee & Family Assistance Program
• Employer-Matched Group Retirement Savings Plan
• Employee Share Investment Plan
• Well-being initiatives including: a wellness account; virtual self-care programs and extended mental health benefits
• Employee corporate discount for GoodLife Fitness  

HomeEquity Bank is committed to an inclusive, equitable and accessible workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Please note that our successful candidate is required to complete a background check.

Stay in the Know

Find out what we’re up to online, and learn more about what makes HomeEquity Bank a great place to work:

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Join Us! If you’re ready to build the future of reverse mortgages, we want to hear from you.