Design Coordinator

Your Impact at Empire

The Design Coordinator ensures the accuracy and inclusion of all necessary design documents required to build a home.  Documents receive final approval by the Coordinator in accordance with processes and systems before circulating the documents to all appropriate internal departments to ensure there is no disruption in the homebuilding process. This role is located at our Design Centre in Caledonia, ON.

What We Are Looking For:

• Post secondary diploma or equivalent experience in Business Administration in a home building environment.
• Ability to multi-task, take initiative and work independently with limited supervision.
• Detail oriented, analytical, investigative nature.
• Strong organizational and time management skills with an emphasis on meeting deadlines.
• Experience in Administration, Customer Service, and/or Site Clerk considered an asset.
• Must be able to read and interpret floorplans and/or architectural drawings.
• Excellent verbal and written communication skills.
• Customer-focused (Internal and external).
• Experience in Newstar considered an asset.
• Proficient in Microsoft Excel and Word.

Why Join Empire

Joining Empire isn’t just about finding a job; it’s about establishing a meaningful connection with the work you do. Just as every nail driven and every beam laid sets the stage for creating a home, at Empire, we believe our employees lay the foundation for us to do great work and Create Communities and Experiences That Matter.

Here are some exclusive offerings at Empire that we are really excited about – and we think you’ll appreciate too:

• Opportunity to collaborate with some of the most skilled professionals in the homebuilding industry.
• Receive exclusive discounts on Empire Homes through our Employee Home Ownership Program.
• Enjoy peace of mind with our employer paid benefits.
• Invest in your future with employer sponsored RRSP plans.
• Keep growing your career with continuing education support and opportunities for learning & development.
• Join a company that believes your time outside of work is just as important as your time inside work.

What You’ll Be Doing Each Day

• Reviews and verifies correct, all design documents including but not limited to the Amendment, Options & Upgrades Agreement, Colour Chart, Floor Plan, Kitchen & Bathroom Drawings, Acknowledgement form, etc..
• Processes purchaser or Empire initiated late changes (cancellations or add-on’s) following standard process guidelines.
• Prioritizes design package file completion according to the construction schedule.
• Demonstrates and maintains a thorough understanding and knowledge of pre-construction upgrade options as well as standard and upgrade features and finish options displayed in the showroom.
• Participates in site walks, design debriefs, product knowledge sessions, weekly and monthly meetings, etc., as required.
• Suggests and presents process efficiencies and improvements to Design Centre Manager.

• Investigates and responds to all incoming design related emails / phone call inquiries from internal departments and external trade partners as well as homeowners with timely responses and effective solutions.
• Builds rapport and strong working relationships with Construction, Procurement, Customer Care, Warranty, and other internal departments.
• Collaborates with Customer Care to resolve homeowner inquiries, PDI and design-related warranty items, etc., as required.

• Assists with the completion of high-volume re-selections, as required.
• Special assignments as required.

Who We Are

We are one of North America’s largest private homebuilders, with locations in Ontario, Texas, Georgia, the Carolinas, and Tennessee.

There is no set path at Empire; we offer you the opportunity to build your career in ways you never imagined. Your experiences at Empire will take you where you want to grow.

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