Senior Director of Operations

How about joining a company where people are at the heart of the projects?

Our Operations team in Montreal is expanding, and we are looking for passionate talents to join our adventure!

Being part of the MACH team means joining a family of over 450 members. We work every day to apply our expertise to real estate and our clients.

For over 20 years, MACH has been building projects designed to have a lasting, impactful, and meaningful influence on cities and neighborhoods; on the lives of residents, users, and visitors.

In Canada, MACH ranks among the largest real estate owners. It stands out with a portfolio of over 45 million square feet, including several iconic landmarks in the Quebec urban landscape: the Sun Life Building, the CIBC Tower, the Place Victoria Tower, the Quartier des Lumières site, and the Telus Building in Quebec City.

JOIN A TEAM OF PROFESSIONALS AND WORK IN A HEALTHY ENVIRONMENT!

Under the responsibility of the Vice President of Operations, the Senior Director of Operations ensures the planning, organization and control of all activities related to the management so as to ensure its good physical and financial condition while maintaining a harmonious relationship with tenants.

• Analyze, monitor and rigorously control the quality of services offered to tenants;
• See to the supervision, development and training of staff under his responsibility;
• Participate in the development of policies and operating standards for buildings under its management and ensure that they are applied;
• Ensure the application of laws, codes and regulations concerning the public safety of occupants and property protection;
• Ensure that emergency measures are updated and applied;
• Prepare, negotiate and supervise contractual quotes with suppliers;
• Supervise and develop Capex budgets and have a superior understanding of them;
• Maintain accounts receivable at their lowest level, ensure follow-up;
• Ensure the quality of service given to tenants;
• Carry out strategic management of buildings to control expenses;
• Manage special cases;
• Make forecasts for life cycle costs;
• Manage KPIs and survey cards;
• Perform all other related tasks;
• Proactively manage the health and safety of your team.

Qualifications :

• Hold an undergraduate university degree, preferably in administration, engineering, town planning or architecture or equivalent experience.
• Have a minimum of ten (10) years of experience in a similar job.
• Possess one of the following certifications: CFM, FMP or RPA
• Master the Microsoft Office suite.

In addition to joining a true family, here are the benefits of working at MACH:

• Competitive salary
• Summer hours
• Medical and dental insurance
• RRSP with employer contribution
• 100% reimbursement of transportation costs
• 6 sick/personal days per year
• Reimbursement for a gym membership up to the current amount
• Employee Assistance Program (EAP)
• Training and career development

We would like to thank all candidates in advance for their interest in this position, but only those selected for an interview will be contacted.