Property service coordinator

How about joining a company where people are at the heart of the projects?

Our Operations team in Montreal is expanding, and we are looking for passionate talents to join our adventure!

Being part of the MACH team means joining a family of over 450 members. We work every day to apply our expertise to real estate and our clients.

For over 20 years, MACH has been building projects designed to have a lasting, impactful, and meaningful influence on cities and neighborhoods; on the lives of residents, users, and visitors.

In Canada, MACH ranks among the largest real estate owners. It stands out with a portfolio of over 45 million square feet, including several iconic landmarks in the Quebec urban landscape: the Sun Life Building, the CIBC Tower, the Place Victoria Tower, the Quartier des Lumières site, and the Telus Building in Quebec City.

JOIN A TEAM OF PROFESSIONALS AND WORK IN A HEALTHY ENVIRONMENT!

Based at Centre Duvernay and reporting to the Senior Director of Shopping Centers, here are the main responsibilities of your new position as Property Service Coordinator:

• Respond to service requests;
• Assign work orders to Building Technicians and follow up on them;
• Ensure good communication between the Building Technician and the Property Manager;
• Ensure proper deployment of Building Technicians to the properties;
• Ensure tenant files in Yardi are complete and up to date;
• Respond to various tenant requests;
• Send different letters and notices;
• Process purchase orders and handle invoices;
• Manage security permits and incident reports;
• Manage service contracts as requested by the Property Managers;
• Prepare monthly reports;
• Collaborate with the Property Manager on satisfaction surveys;
• Supervise, in collaboration with the Property Manager, overdue rents;
• Collaborate with the leasing team for property visits and any requests related to the shopping center;
• Coordinate activities and events within the center as required by marketing and maintenance;
• Occupancy report: keep the list of vacant units up to date and manage vacancy records;
• Keep the shopping center’s master plan up to date and make change requests as needed;
• Closure, opening, and possession notices: follow up on key handover and property take-over, as well as the preparation of necessary documents;
• Temporary leasing: Follow up on requests and prepare temporary occupancy agreements;
• Replace the Administrative Assistant as needed;
• Assist the manager in preparing the annual budget.

Qualifications:

• College diploma in office administration;
• CPM or FMP certification (an asset);
• A minimum of three (3) years of experience in a similar role, particularly in real estate;
• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint).

In addition to joining a true family, here are the benefits of working at MACH:

• Competitive salary
• Summer hours
• Medical and dental insurance
• RRSP with employer contribution
• 100% reimbursement of transportation costs
• 6 sick/personal days per year
• Reimbursement for a gym membership up to the current amount
• Employee Assistance Program (EAP)
• Training and career development

We would like to thank all candidates in advance for their interest in this position, but only those selected for an interview will be contacted.