Foreman/Lead Hand (Afternoon Shift)

About the role:

GoRight is now hiring a Foreman/Lead Hand (Afternoon Shift) at our location in Moncton, New Brunswick.

Shift: Monday to Thursday (4:00 pm - 2:00 am)

Responsibilities:

• Ensure all work being performed is done following healthy and safety guidelines and escalate any concerns to management.
• Supervise and coach team of technicians to ensure safe, quality repairs to GoRight standards.
• Ensure all shop tooling and equipment is in safe working condition.
• Communicate safety, productivity, and quality expectation with technicians for each job.
• Monitor performance on each job and provide feedback to Technicians and planning team.
• Open/close shop for shift start up and shut down.
• Communicate and prepare shift hand off information at end of each shift. 
• Ensure proper swipe in/swipe out procedures are followed.
• Advise shunt driver on jobs in/out of shop and equipment to be staged.
• Monitor jobs and escalate issues, to avoid any problems or delays proactively. 
• Continuously monitor shop organization and complete daily checklist utilizing the Mirlin Connect app and other tools as appropriate.
• Monitor Technician work order times in the system to ensure accuracy.
• Monitor job times to completion targets and communicate to Technicians.
• Involve Parts Planner immediately in any parts required on shop floor.
• Ensure warranty parts and information are captured as required.
• Move equipment in/out of shop as required.
• Conduct daily shift startup huddles.
• Perform inbound/outbound equipment inspections as required.
• Ensure all work done on the shop floor is documented on work orders.
• Maintain courteous and respectful communication and presentation at all times with customers and employees.
• Communicate with customers on job requirements and completion as required.
• Adhere to Standard Operating Procedures (SOP’s) and Standard Work Instructions to ensure adherence and identify areas for improvement.
• Other work as may be assigned.

Requirements:

• Grade 12 or equivalent with trade training.
• Licensed 310J, 310T with strong knowledge and experience in truck and trailer repair.
• Previous Lead Hand or Foreman experience preferred.
• Valid provincial driver’s license and clean driver’s abstract.
• Minimum five (5) years’ truck and trailer maintenance knowledge and experience.
• Strong technical skills.
• Excellent verbal and written communication skills.
• Supervisory experience preferred.
• Sound computer skills.