Administrator II, Commercial Financing

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We are hiring an Administrator II, Commercial Mortgages!

The Opportunity

Reporting to Director of Commercial Financing, the Administrator II performs a variety of administrative and operational tasks related to managing the closing of new deals or existing loan portfolio.

How you will contribute:

A Mortgage Administrator plays a crucial role in supporting the daily operations of a mortgage team, ensuring smooth processes and high-quality customer service. Here are key responsibilities related to the topics you mentioned:         

• Continuously assess and suggest improvements to administrative workflows, utilizing technology and new tools to streamline tasks, reduce redundancies, and enhance efficiency
• Communicate clearly and professionally with consultants or other external members on closing checklist, outstanding documentation collection or submitting reports
• Work closely with underwriters, and other interdepartmental analysts to ensure a smooth mortgage processing workflow and resolve identified concerns
• Provide regular updates to team members and management on the progress of mortgage applications, addressing any roadblocks or delays promptly
• Make decisions about the completeness and accuracy of documents, flagging any missing or incorrect information for further review.
• Anticipate potential issues before they arise and proactively seek out solutions or inform team members of concerns before they become larger problems
• Manage and prioritize daily tasks with minimal supervision, ensuring that all deadlines are met, and all documentation is processed on time. Take ownership of assigned projects, from managing loan documentation to liaising with clients, while maintaining a strong sense of responsibility for the overall success of the mortgage team                                       
• Offer administrative support to both clients and internal teams, ensuring that all documentation is accurately filed, submitted, and tracked

The experience you need:

• 1-2 years of mortgage administration and/or 3-5 years in commercial mortgages
• Completion of post-secondary
• English written and spoken
• Microsoft tools

Working Environment and Physical Demands Analysis:

• Office environment
• Periods of high volume with tight timelines
• Long periods of stationary position/sitting
• Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
• Long periods of time in viewing a computer screen
• Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

Why join First National?

• Competitive Compensation
• Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
• Extensive training programs to set our employees up for success
• Modern office environment conducive to collaboration
• Supportive teamwork culture
• Opportunities to give back to the communities and work through events focused on a variety of charities
• Ongoing social events throughout the year

The team you’ll join:

Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.

First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.

#FNLOON