Brokerage & Logistics Rep
Farrow, a wholly owned subsidiary of Kuehne+Nagel Group, is headquartered in Windsor, Canada. Farrow brings to the global trade industry over 110 years of expertise in cross-border customs brokerage, import/export trade compliance consulting, and integrated logistics services (international freight forwarding/global supply chain management, warehousing/distribution, and ground transportation). With operating locations across Canada, the United States, and Europe, Farrow manages over 800 employees with 38 offices and warehouses including those of acquired companies D.J. Powers Co. Inc. and Link+ Corporation. Farrow is proud to be a Canada’s Best Managed Companies winner for fourteen consecutive years, achieving Platinum Club status in the most recent eight years – an accomplishment few companies attain.
Position Summary
Acting as the primary account representative for assigned accounts, the Logistics & Brokerage Representative I is primarily responsible for providing brokerage and logistics services to clients
Key Responsibilities (Supervisory/Materials/Information)
- Provide approval to ship freight, track and trace shipments
- Prepare Customs Release documentation
- Analyze documentation to determine appropriate tariff classification, duty and tax rate
- Prepare import and export documents
- Primary account representative
- Resolves client inquiries, including tracking and tracing shipments, billing problems, etc.
- Completes weekly billing in adherence to client contract and approves invoices for payment
- Maintains files, photocopies, fax and other duties assigned
Education and Experience
- High School diploma
- Minimum of one year of brokerage experience
- Certified Customs Specialist (CCS) designation preferred
Competencies, Working Skills & Attributes
- Self-motivated and able to work independently with little supervision
- Able to work in a high volume and fast paced environment
- Excellent communication, customer service and organizational skills
- Proficient with Microsoft Word and Excel
- Excellent and accurate data entry skills
Working Conditions, Mental Effort & Physical Requirements
- Ability to sit for extended periods of time
- Ability to focus on computer screen and /or written material for extended periods of time
- Manual dexterity required to use desktop computer and peripherals
- Must work under deadlines and related stresses in a timely and efficient manner
- Must be able to professionally handle various personnel and other situations as they arise
- May need to work the occasional Statutory Holiday or overtime, as needed
Other details
- Job Function White Collar
- Pay Type Hourly
- 6220 Westar Dr, Windsor, ON N9J 3W2, Canada