Business System Analyst, Enterprise Platforms

Position Title: Business System Analyst, RPA
Reports To: Technology Manager, RPA
Department: IT Corporate Services
Term: Permanent Full-Time


Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.


The Opportunity: We are seeking a highly motivated Business Systems Analyst to join our Robotic Process Automation IT team! In this role, the successful candidate will be a highly analytical specialist, responsible for both business and technical analysis and quality assurance, focused on bringing efficiency and business value to various business teams throughout Equitable.  Recent graduates welcome.

 
We are looking for an individual who is passionate about how technology drives business. Someone who understands how continuous improvement and automation can help business succeed today and in our future. Are you a passionate analytical specialist and collaborator that speaks the language of both the business and technology? Are you excited about supporting and enhancing business critical automations across the enterprise? Do you enjoy partnering with technical specialists and a wide variety of business teams to analyze and solve challenges?

What you will be doing:

• Gather and analyze data in support of business cases, proposed projects and system requirements
• Research, review, and analyze the effectiveness and efficiency of existing business processes and develop strategies for enhancing and automating these processes
• Work in projects integrating business process, business rules and business data with technology to drive operational efficiencies, and client service improvements
• Engage and collaborate closely with our business partners, automation team members and other IT groups to successfully define solution design
• Assess new automation opportunities and determine value back to the business
• Continuously enhance knowledge of our business and products/services
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new processes
• Document process flow diagrams, business requirements and process design documents

What you will bring:

• Strong analytical ability to apply critical thinking and high attention to evidence-based details, and keen observation/reasoning skills   
• Excellent verbal and written communications skills. Ability to clearly articulate complicated ideas, and communicate technical information to non-technical audiences
• Team-oriented and skilled in working within a collaborative environment. 
• Strong interpersonal and partnership building skills; can reach out and engage a variety of individuals
• Experience with process automation, workflow and associated toolsets is an asset. Such as Blue Prism and Power Automate.
• Experience writing Process and Solution Design documents is an asset.
• Post-secondary degree or equivalent combination of education and experience.

What’s in it for you:

• A healthy work-life balance with employee wellness top of mind 
• Annual bonus program, annual vacation allowance, and company-paid benefits program  
• An additional paid volunteer day each year so you can spend time giving back to the community 
• Immediate enrollment in the company’s pension program with employer matching 
• Employee resource groups that support an inclusive work environment 
• Tuition support and specialized program assistance  
• An onsite full-service cafeteria with a variety of daily options 
• Discounts on company products and services, and access to exclusive employee perks  
• Regular EQ Together events focused on company togetherness and collaboration 
   
  
  

As part of the recruitment/offer process you will be required to:

• Provide two professional references (minimum one supervisor and above)
• Undergo a criminal background check

This role is open due to an existing vacancy.

To learn more about Equitable, we encourage you to explore our organization.

At Equitable, we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at careers@equitable.ca if you would like to receive our job postings in an alternative format or require an accommodation with the application process.

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