Systems Administrator, Information Systems

At Diamond Aircraft, we combine attention to detail with cutting-edge technology and pioneering innovation. Our dedication to the quality of our engineering and workmanship makes our aircraft the safest in their class.

Responsibilities:

Authentication & Identity Management

• Configure, manage, and maintain Active Directory on Windows Server 2016/2019.
• Administer and support Microsoft Entra ID (formerly Azure AD), including user authentication and access controls.
• Oversee user account management, including account creation, lockouts, and permission changes (upon manager approval).

Server Administration & Cloud Services 

• Maintain and support Windows Server 2016/2019 (File Server, Exchange 2019).
• Manage Microsoft 365 and Exchange Online, including mail flow, security policies, and spam filtering.
• Administer Debian Linux servers, ensuring stability, security, and performance.

Virtualization & Cloud Infrastructure 

• Support VMware environments, including provisioning and troubleshooting virtual machines.

Networking & Security 

• Install, configure, and maintain network switches and firewalls (Cisco, or relevant vendors).
• Troubleshoot LAN, Wireless LAN, and VPN connectivity issues.

End-User & Application Support (Level 2) 

• Provide technical support for email services (Exchange 2019, Exchange Online), including spam monitoring and resolution.
• Support Microsoft 365 applications (Teams, OneDrive, SharePoint).
• Assist users with workstations, laptops, printers, and mobile devices (iOS).
• Troubleshoot software and application issues affecting end users.

Training & Documentation 

• Develop and deliver technical training sessions for employees at all levels.
• Maintain clear and up-to-date documentation for systems, processes, and troubleshooting guides.

Innovation & Continuous Improvement 

• Research and evaluate emerging technologies to enhance IT operations.
• Recommend and implement best practices for system security, performance, and efficiency.

General IT Support & Operations 

• Work staggered shifts as required to provide IT support coverage.
• Perform duties in compliance with health and safety policies.
• Conduct other related tasks as assigned.

Skills & Experience:

Technical Expertise

• Strong experience with Windows Server (2016/2019), Exchange 2019, VMware, and Cisco networking.
• Experience with Microsoft 365, Exchange Online, and Microsoft Entra ID (formerly Azure AD).
• Solid knowledge of Linux administration (Debian preferred).
• Experience troubleshooting networking, wireless LAN, and VPN issues.

Soft Skills & Work Ethic 

• Excellent communication skills, with the ability to work across all levels of the organization.
• Strong analytical and problem-solving abilities.
• Ability to maintain confidentiality and manage sensitive information responsibly.
• Self-motivated, adaptable, and capable of working independently and in a team.
• Passion for technology, innovation, and continuous learning.

Educational or Academic Requirements:

• College Diploma/University Degree preferred.
• 5 + years Systems Administrator experience preferred.

join the diamond family!

Diamond Aircraft Industries Inc.,1560 Crumlin Sideroad, London, Ontario, Canada | N5V 1S2

www.diamondaircraft.com