Administration Supervisor - Forest Hill Orthodontics

Are you passionate about creating exceptional patient experiences and helping people achieve their dream smiles? Forest Hill Orthodontics is seeking an enthusiastic New Administration Supervisor to join our thriving practice in Toronto, ON

Why Forest Hill Orthodontics?

At Forest Hill Orthodontics, we’re more than an orthodontic practice—we’re a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists, a growing network of over 50 practices across North America, we offer:

• A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve.
• Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance.
• Compensation & Perks That Count: Access a competitive total rewards package, including extended health coverage, a health spending account, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family and a uniform allowance.
• Work-Life Balance: Enjoy a Full-time, 40 hours per week, Monday through Friday.

Your Role

As an Administration Supervisor, you’ll play a pivotal role in creating positive patient experiences and driving our practice’s success. Responsibilities include:

• Monitor referrals
• Manage New Patient Exam process
• Manage recall lists
• Project and Protocol implementation and monitoring 
• Attend monthly meetings with Doctors and the Practice Manager to analyze the progress of the practice; adjust plans as necessary 
• Daily/Weekly review of KPI’s
• Support marketing initiatives
• Front desk and customer experience 
• Update the Practice Manager daily on matters of importance
• Management of employee lifecycle – recruitment, onboarding, retention, development, and separation
• Employee performance management, with the Practice Manager 
• Effectively communicate relevant project updates and information to the administrative team
• Coordinate and oversee committees; help them set goals. Attend committee meetings if invited. Review minutes of each committee meeting.
• Perform other tasks as assigned by the Doctors and Practice Manager.

About You

• Two years of administration experience within a clinical setting (Preferred)
• Experience working in an orthodontic or general dental clinic is an asset.
• Leadership experience (Preferred)
• Working knowledge of Microsoft Office suite; proficiency with orthodontic management software systems is an asset.
• Exceptional interpersonal and communications skills (verbal and written), with a proven ability to build strong relationships and rapport with patients, parents, doctors, fellow team members and the community.
• Keen attention-to-detail and time management skills.

Learn more about us at https://www.foresthillortho.com/ or follow us on Instagram: https://www.instagram.com/foresthillortho/?hl=en

Ready to be part of a team that values excellence, integrity, and community? Apply today and take the next step in a rewarding career with Forest Hill Orthodontics! We thank all applicants, although only those selected for an interview will be contacted.

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