Orthodontic Receptionist - Forest Hill Orthodontics

Are you passionate about creating exceptional patient experiences and helping people achieve their dream smiles? Forest Hill Orthodontics is seeking an enthusiastic Orthodontic Receptionist to join our thriving practice in Toronto, ON. In this vital role, you'll support the practice by guiding people through their orthodontic journey while contributing to our practice's growth and success.

Who We Are

At Forest Hill Orthodontics, we're more than an orthodontic practice. We are part of a community that values:

• Supporting Each Other – We lift each other up, creating a positive, collaborative work environment where everyone thrives.
• Pushing for Greatness – We continuously improve to reach new heights in patient care and team performance.
• Doing the Right Thing – Integrity and quality care are non-negotiables; we are committed to excellence in every patient interaction.
• Transparency – Honest, open communication defines our work together.
• Community Building – Strong relationships with our patients, team, and the communities we serve are at our core.

Why Join Us?

As part of the Corus Orthodontists network, a fast-growing partnership with over 50 practices and 1,000+ professionals across North America, you'll benefit from:

• Growth and Development - Learn from experienced professionals who will empower you to excel in your career, with $500 annual learning and development assistance.

• Comprehensive Benefits – A competitive total rewards package with an employee benefits program that includes extended health coverage, plus an additional health spending account and an employee & family assistance program.

• Work-Life Balance – Full-time, 40 hours per week, Monday through Friday.
• Additional Perks – Complimentary orthodontic treatment for you and immediate family members and uniform allowance

Your Impact as Orthodontic Receptionist

In this role, you'll be instrumental in creating positive patient experiences and driving practice growth. Key responsibilities include:

• Welcome patients as main point of contact when they arrive at the practice
• Respond promptly to incoming calls in a professional and enthusiastic manner
• Manage patient communication services such as office phone, email, text, and website communication
• Manage incoming and outgoing mail and report
• Provide administrative support to the orthodontic staff
• Scheduling, patient appointments, managing patient accounts, inputting new patients into the computer system
• Other administrative support as required

About You

You're an outgoing, confident professional who brings:

• You are an outgoing, confident, individual, with a passion for patient care.
• Goal-driven, with an amazing work ethic, you are focused on helping the practice grow
• A natural ability to develop relationships with patients, parents, and your team.
• You have a positive attitude with a strong desire to provide an excellent customer experience.
• Excellent interpersonal and communication skills; written and verbal, and ability to make patients feel comfortable and at ease.
• You are observant and a good listener.

Qualifications

• Previous experience in an Administrative Assistant/Receptionist role preferred
• Ability to be respectful of others and act with discretion at all times
• Ability to work independently and in a team environment
• Proficiency in Microsoft Word and familiarity with office management software for scheduling and billing
• Proficiency in typing and keyboarding skills
• Excellent organizational and time management skills
• Excellent verbal and written communication skills
• Excellent social and interpersonal skills
• Ability to prioritize tasks
• Self-motivated and reliable

Compensation

• Competitive hourly rate
• Comprehensive benefits package

To learn more about our practice, please visit: https://www.foresthillortho.com/

Visit our IG page at: https://www.instagram.com/foresthillortho/?hl=en

Ready to be part of a team that values excellence, integrity, and community? Apply today and take the next step in a rewarding career with Forest Hill Orthodontics! We thank all applicants, although only those selected for an interview will be contacted.

 
#CAD