Scheduling Coordinator - Pavlo Orthodontics

Are you passionate about creating exceptional patient experiences and helping people achieve their dream smiles? Pavlo Orthodontics is seeking an enthusiastic Scheduling Coordinator to join our thriving practice in both Peabody and Newburyport, MA. In this vital role, you'll support the practice by guiding people through their orthodontic journey while contributing to our practice's growth and success.

Who We Are

At Pavlo Orthodontics, we're more than an orthodontic practice. We are part of a community that values:

• Supporting Each Other – We lift each other up, creating a positive, collaborative work environment where everyone thrives.
• Pushing for Greatness – We continuously improve to reach new heights in patient care and team performance.
• Doing the Right Thing – Integrity and quality care are non-negotiables; we are committed to excellence in every patient interaction.
• Transparency – Honest, open communication defines our work together.
• Community Building – Strong relationships with our patients, team, and the communities we serve are at our core.

Why Join our Winning Team?

As part of the Corus Orthodontists network, a fast-growing partnership with over 50 practices and 1,000+ professionals across North America, you'll benefit from:

• Growth and Development - Learn from experienced professionals who will empower you to excel in your career, with $500 annual learning and development assistance.

• Comprehensive Benefits – Enjoy health, dental, and vision insurance, a health spending account, life insurance, 401(k) with employer matching, and an employee assistance program.

• Work-Life Balance – Full-time, 40 hours per week, Monday through Friday.
• Additional Perks – Complimentary orthodontic treatment for you and immediate family members and personalised monogrammed uniforms.

Your Impact as a Scheduling Coordinator

In this role, you'll be instrumental in creating positive patient experiences and driving practice growth. Key responsibilities include:

• Creating Exceptional First Impressions – Welcome new patients with warmth and enthusiasm, setting the tone for their orthodontic journey.
• Patient Appointment Scheduling – managing appointments for new and returning patients utilizing the appropriate scheduling templates.
• Patient Appointment Status – Confirm that appointment reminders are being sent out, follow-up with unconfirmed appointments, and reschedule no-shows.
• Practice Growth – Ensure that the schedule accounts for the appropriate amount of doctor time, filling openings as necessary and discussing any major changes with the clinical team.
• Professional Communication – Generate correspondence for referring dentists and maintain detailed patient records.

About You

You're an outgoing, confident professional who brings:

• A passion for patient care and helping others achieve their smile goals
• Strong interpersonal skills and natural ability to make patients feel comfortable
• Goal-driven mindset with exceptional work ethic
• Leadership qualities and ability to work collaboratively
• Attention to detail and organizational skills

Qualifications

• 1-2+ years of dental or orthodontic office experience preferred

• Experience working in an orthodontic or general dental clinic is an asset.
• Working knowledge of Microsoft Office suite; proficiency with orthodontic management software systems is an asset.
• Exceptional interpersonal and communications skills (verbal and written), with a proven ability to build strong relationships and rapport with patients, parents, doctors, fellow team members and the community.
• Keen attention-to-detail and time management skills.

Compensation

• Competitive hourly rate: $20.00-$22.00 per hour
• Comprehensive benefits package

To learn more about our practice, please visit our website: https://pavlobraces.com  or social media: www.instagram.com/pavloorthodontics

Ready to be part of a team that values excellence, integrity, and community? Apply today and take the next step in a rewarding career with Pavlo Orthodontics! We thank all applicants, although only those selected for an interview will be contacted.

 
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