Home Share Program Manager ( Vancouver)

ROLE PURPOSE
The Home Share Manager will apply leadership and innovation as the life force that sustains and enhances our programs. This position will make a difference by meeting the needs of our clients, funders, and regulators. The manager inspires excellence and purpose into the program by planning, organizing, staffing, and monitoring activities that ensure key targets are achieved.

STATUS

This is an exempt position.

This is a temporary position, until return of incumbent. 

HOURS (40 HOURS PER WEEK) 

Monday to Friday, 0900 -1700

WHAT WE OFFER?

• Committed Living Wage Employer
• 2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC
• 2023 High-Performance Culture Award from SupportingLines
• Competitive benefits package, including health, wellness, and pension plan
• Career and personal development, with the ability to grow in a diverse range of programs and departments
• Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
• Access to On-Demand Pay to withdraw earned wages before payday
• Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

KEY ACCOUNTABILITIES
Administration

• Implements and promulgates all policies and procedures, including developing appropriate manuals, brochures and handbooks
• Hires, supervises, evaluates, transfers and terminates staff and/or contractors as necessary to fulfill the program goal in accord with the Personnel Polices of the Society
• Supports a system of staff and volunteer orientation, supervision, in-service training and evaluation
• Ensures all appropriate daily documentation of resource staff and contractor’s files and records are maintained
• Responsibility for the daily financial and administrative aspects of the programs
• Assists the Senior Manager to prepare the budget and financial statements

Programs

• Ensures that effective, rehabilitative and support programs are maintained
• Liaises with Connective staff and external resources for residency referrals 
• Screens all applicants for the Home Share program
• Develops and utilizes volunteer programs and practicum students
• Develops related program opportunities available to the individuals in the community
• Ensures a Quality of Life Plan (intervention plan), which is based on all agreed goals and includes all steps or success measurement and timelines, is completed.

Community

• Maintains effective working relationships with related community services, government/stakeholders and agencies
• Is knowledgeable of related agencies for effective client referrals and support, especially those in their respective communities

Facilities

• Ensures that the Home Shares fulfill all fire, health and safety regulations
• Ensures that the Home Shares are maintained as a clean, pleasant and safe environment

On Call

• Be available to all Home Share Providers and resource staff in case of emergencies; this may include carrying the pager or cell phone 24 hours a day
• Ensures on-call coverage is arranged in their absence

Other Duties

• Manages Unionized Employees
• Coordination, Monitoring and Administration for the Home Share Program
• Support Human Resource Functions – recruitment, training, and development

EXPERIENCE AND SKILLS

• A bachelor's degree and/or professional designation, with a minimum of 5 years of applicable or relevant transferable past work experience
• Extensive expertise in the Community Living, Mental Health and Criminal Justice System
• Extensive experience in management of the day-to-day aspects of community-based residential programs, including case planning, behaviour modification techniques, psychosocial rehabilitative techniques
• Extensive knowledge of Community Living and Mental Health programming and the guiding philosophies and influencing policies and politics
• Experience in the housing and outreach programs for hard to house people.
• Excellent verbal and written communication skill in English
• Experience in the areas of group process, individual counseling and crisis management
• Extensive knowledge and experience in hiring, training and supervising staff
• Ability to motivate and organize contractors and/or a staff team
• Administrative experience and strong administrative skills 

REQUIREMENTS

• Ability to successfully complete a Vulnerable Persons Criminal Records Check
• Ability to successfully pass a reference check
• Current Emergency First Aid Certificate
• Class 5 driver’s license
• Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients

COMPENSATION

Annual Salary will be between $63,400 to $87,100 and will be based on experience and qualifications. This role is also eligible for the organization's comprehensive benefits package.