FT/PT - Tenant Support Worker (Vancouver)

Tenant Support Worker

Connective is seeking an enthusiastic and dedicated individual to join our forward-thinking nonprofit organization in the role of Tenant Support Worker, Our mission is to foster the development of a safe, healthy, and inclusive community for all. If you are passionate about making a positive impact and helping us achieve this goal, we invite you to apply and become a part of our innovative team.

ROLE PURPOSE

Our Supportive Housing program provides safe and secure housing and wraparound support to people at risk of, or experiencing, homelessness. This program offers 24/7 support services that are tailored to the self-identified needs and goals of each resident.

WHAT WE OFFER

At Connective, we provide a range of benefits and support to our employees, including:

• Employer-paid Criminal Record Check Clearance
• Employer contribution to Municipal Pension Plan (MPP)*
• Comprehensive employer-paid benefits package encompassing health, wellness, prescription medication, vision, and dental coverage*
• Employer-paid support services, such as an in-house counsellor, Employee Family Assistance Program (EFAP), and Critical Incidents Stress Management
• Paid in-house training programs such as MANDT and Naloxone
• Competitive wages, with a commitment to being a living wage employer
• Opportunities for career and personal development, allowing you to explore diverse programs and departments
• An inclusive work environment with team-building events and staff recognition programs
• Access to On-Demand Pay, enabling you to withdraw earned wages before payday
• Award winning organization: 2022 and 2023 Canadian Nonprofit Employer of Choice from NEOC and 2023 High-Performance Culture Award from SupportingLines
• Participation in a portability program that allows employees moving from a CSSEA-member employer to Connective to carry over their service hours for vacation and wage purposes (within the last 12 months)

*Benefits are for Full-Time and Part-Time employees working 20 hours per week or more

LOCATION

• Vancouver, British Columbia

STATUS AND CLASSIFICATION

• Unionized. This position is open to applicants of all genders.

HOURS 

• Multiple schedules available. 
• 40 hours per week; Tuesday to Saturday, 0030 - 0830 
• 40 hours per week; Tuesday to Saturday, 0830 - 1630
• 32 hours per week; Friday and Saturday, 0000 - 0800, Sunday and Monday, 0030 - 0830 
• 32 hours per week; Friday and Saturday, 0800 - 1600, Sunday and Monday, 0830 - 1630
• 32 hours per week; Friday and Saturday, 1600 - 0000, Sunday and Monday, 1630 - 0030
• 16 hours per week; Sunday and Monday, 1630 - 0030

KEY ACCOUNTABILITIES

As a Tenant Support Worker, your responsibilities will include, but not limited to:

• Participates in the assessment, goal setting, and program planning - such as Personal Service Plans - for individuals living semi independently. Documents and implements the plan and provides input into the evaluation of the program.
• Evaluates client needs and develops short term plans to meet such needs with the
• active participation of residents and their families.
• Works directly with additional staff (i.e., Social Workers and Outreach Workers), community service and support providers, government and non-government organizations, and First Nations service providers to implement individual support plans consistent with harm reduction and Connective’s philosophies and practices.
• Assists residents to function more independently in their own homes and in the community. Assists residents with daily life skills, social skills, and/or behaviour management.
• Recognizes, analyzes, and deals with potential emergency situations such as aggressive behaviour(s) to minimize potential harm to others and/or the public.
• Ensures health and safety standards are maintained.
• Maintains oversight of the building as required to mitigate conflict amongst residents and/or other persons accessing the property.
• Completes regular and routine walk-through checks of the property and immediately
• surrounding area.

QUALIFICATIONS AND REQUIREMENRS

We seek candidates who meet the following qualifications and requirements:

• Demonstrated ability to respond efficiently in crisis and escalated situations
• Successful completion of a Vulnerable Persons Criminal Records Check
• Current Emergency First Aid Certificate
• Food Safe Level 1

COMPENSATION

As Connective is a unionized environment, the starting wage is $25.95 per hour plus 10.6% in lieu of vacation pay and benefits (for casual positions). The wage will increase with every 2,000 hours worked up to a maximum of $29.76 per hour.