Casual Outreach Workers - Vancouver

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

Our Outreach and Community Inclusion programs help individuals access services and build community connections, while supporting them to develop life skills. We work one-on-one with service users to encourage them to identify, work toward, and achieve their goals so they can build greater independence and more active community engagement. Community-based outreach supports may include employment, housing, building healthy relationships and pursuing social/recreational opportunities.

 This position will provide assistive outreach support to residents of the Connective Support Society’s programs referred by Community Living British Columbia to enable their adjustment to, and success with life in the community.

HOURS

We have two different Outreach Programs in Vancouver: 

Vancouver Outreach Program Requirements:

• Monday to Saturday: 0900 - 1700
• Casual employees must be available for 14 shifts per month or 10 shifts per month if you are a full-time student or have a full-time job.
• Flexible hours based on client needs 

Miller Block Outreach Program Requirements:

• This program runs 24 hours a day
• Shift times are: Mornings (08:00 – 16:00), Evenings (16:00 – 00:00), Overnights (00:00 – 08:00)
• Casual employees must be available for at least 21 shifts per month in which 7 are overnight shifts.
• If you are working full-time, or if you are a full-time student, we ask you for 15 shifts of availability per month in which five are overnight shifts 
• These positions require the ability to work flexible hours during the daytime, evenings, and weekends based on operational needs.

WHAT WE OFFER

At Connective, we provide a range of benefits and support to our employees, including:

• Employer-paid Criminal Record Check Clearance
• Employer contribution to Municipal Pension Plan (MPP)*
• Comprehensive employer-paid benefits package encompassing health, wellness, prescription medication, vision, and dental coverage*
• Employer-paid support services, such as an in-house counsellor, Employee Family Assistance Program (EFAP), and Critical Incidents Stress Management
• Paid in-house training programs such as MANDT and Naloxone
• Competitive wages, with a commitment to being a living wage employer
• Opportunities for career and personal development, allowing you to explore diverse programs and departments
• An inclusive work environment with team-building events and staff recognition programs
• Access to On-Demand Pay, enabling you to withdraw earned wages before payday
• Award winning organization: 2022 Canadian Nonprofit Employer of Choice from NEOC and 2023 High-Performance Culture Award from SupportingLines
• Participation in a portability program that allows employees moving from a CSSEA-member employer to Connective to carry over their service hours for vacation and wage purposes (within the last 12 months)

*Benefits are for Full-Time and Part-Time employees working 20 hours per week or more

KEY ACCOUNTABILITIES

As an Outreach Worker, your responsibilities will include:

• Works with the client, researches background material, and seeks the input of other professionals and family members, to provide the assessment that will ascertain needs and postulate intervention possibilities
• Works with the client to consider issues and creates a mutually agreed intervention and support plan that has measurable short and long-term goals
• Ensures issues of daily living, including but not limited to housing, nutrition, clothing, hygiene, leisure lifestyle and access, employment, and education are addressed in this plan
• Provides ongoing transportation to clients within their community for appointments, errands, activities, etc. with their personal vehicles
• Ensures the client’s ongoing legal, mental, and physical health issues are addressed in the plan
• When and as needed, provides a wide range of interventions to enable the client to address and accomplish the established goals
• Interacts with other professionals, family members, and organizations to ensure services, admissions, and treatments are in the client’s interest and supportive of the long-term goals
• On the client’s behalf, is a resource to other professionals, including but not limited to the courts, probation services, and community and institutional psychiatric services

QUALIFICATIONS AND REQUIREMENTS

We seek candidates who meet the following qualifications and requirements:

• Graduated with a Degree or Diploma in Behavioural Science with an emphasis on Social Work, Counselling or Psychiatric Nursing; equivalencies may be considered
• Valid BC Class 5 driver’s license
• Personal transportation in good repair, insured for business up to $1,000,000 for liability, and suitable for client transport
• Experience with clients with a history of conflict with the law, developmental disabilities and/or spectrum disorders, interaction with social agencies and experiencing psychiatric/personality disorders
• A demonstrated and clear ability to respond well in crisis situations
• Understanding of providing service to people with substance abuse challenges
• Experience in assessment, case/care plan development and implementation.
• Demonstrated an ability to deal with potential violence
• Demonstrated an ability to develop programs tailored to the particular diverse needs of the individual
• Excellent written and verbal communication skills in English
• Demonstrated ability to respond efficiently in crisis and escalated situations
• Diploma in Social Services and one year of relevant experience, we will consider a relevant combination of education and experience
• A background in professional or lived experience working with vulnerable populations facing multiple barriers
• Successful completion of a Vulnerable Persons Criminal Records Check
• Current Emergency First Aid Certificate

COMPENSATION

As Connective is a unionized environment, the starting wage is $27.54 per hour plus 10.6% in lieu of vacation pay and benefits (for casual positions). The wage will increase with every 2,000 hours worked up to a maximum of $31.61 per hour.