Key Account Manager

#1 in Quebec, Confiserie Mondoux is above all a big family that has fun at work. We're looking for a passionate person with a sweet tooth, who wants to be part of the success of a local SME. Do you want to see action every day? Do you want to be listened to and come up with new ideas? Come and be part of a close-knit team!

About the position:

Full-time permanent position, 35 hours, Monday to Friday

Bonus program

Car allowance and gas card

Personal leave bank 35h per year

Group insurance (drug, dental and paramedical)

Employer contribution to group RRSP

Telemedicine & employee assistance program

Your sweet mission:

The Key Account Manager - Ontario is responsible for optimizing the sales and margins of the accounts under his/her responsibility and maximizing development potential, including the acquisition of new accounts. In addition, he/she is responsible for the follow-up and execution of the sales plan, participates in the development of strategies and assists the VP Sales & Marketing according to the needs of the department.

Overview of your responsibilities:

• Ensures the development of accounts by meeting and exceeding sales targets in line with strategic alignment;
• Negotiates advantageous commercial agreements and identifies the business potential of his sector (promotions, tactics, capacities), identifies optimal solutions in the event of stock shortages and follows up with the teams where necessary;
• Develops customer-specific sales and marketing strategies to ensure sales growth while optimizing customer-related investments;
• Ensures response to calls for tender, maintains KPIs, analyzes sales and market trends to identify current trends and opportunities;
• Creates and analyzes reports to highlight business opportunities with business partners, and organizes internal and external meetings to present and seize these opportunities;
• Designs clear and concise communications to customers;
• Collaborates with the VP to prepare new product quotes and price lists for customers;
• Establishes a competitive watch by constantly informing in a structured way about market trends (consumers), customers (retailers), competition (prices/ products/ promotions/ tactics);

You describe yourself as:

• Has a sense of initiative: positions himself as an industry leader, makes plans and suggestions to achieve a higher goal.
• Organizes time and effort to ensure success: puts in the time and effort necessary, prepares a plan and follow-up mechanisms, gets down to work as a top priority.
• Has technical skills: works to become an expert in the field, wants to understand the internal business processes of his accounts, participates in new product developments
• Negotiates with a collaborative approach: leads the other party to negotiate in a reasoned manner, and commits accounts to solutions with a medium- to long-term scope.

You have:

Bachelor's degree in business administration or related discipline

Team player and collaborative spirit

Valid driver's license

Ability to use various technological systems and tools

Minimum of 5 years' relevant experience in major account management (experience in the agri-food industry an asset)

Knowledge of the Canadian retail market (an asset)