Banquet Bartender

The Banquet Bartender will contribute to the overall success of the hotel by providing superior guest service and upholding quality standards for Coast Hotels' banquet functions.

Responsibilities:

• Acts as an Ambassador for Coast including greeting guests, making them feel welcome, and handling inquiries related to area of specialty
• Provides customer service by pouring all drinks as per industry standards, maintaining full product knowledge, up selling and promoting specials, taking, relaying, and serving food and/or beverage orders, providing food and/or beverage product knowledge
• Handles cash, cheques, credit and debit card transactions in accordance with hotel policies; verifies all credit cards and room charges
• Ensures opening and closing duties are performed, ensures the bar is neat and clean, and balances monies and charges.
• Adheres to quality and industry standards
• Checks on guest satisfaction and follows up on requests where possible and appropriate
• Ensures the safety and security of the property, the ambassadors, and guests when completing tasks
• Stocks supplies and maintains inventory levels
• Demonstrates a customer service attitude with internal/external contacts
• Other duties as required

Skills/Knowledge/Experience:

• Secondary school diploma preferred
• 1-year experience in a similar position
• Industry-specific certifications such as FOODSAFE and Serving It Right
• Hepatitis A vaccination is recommended
• Workplace Hazardous Materials Information System (WHMIS) training an asset
• Squirrel experience an asset Cash handling experience an asset
• Professional attitude and appearance
• Excellent communication, interpersonal, and customer service skills
• Ability to multi-task with a high attention to detail
• Ability to work as part of a team and independently
• Strong time management and organizational skills
• Knowledge of health and safety regulations
• Exemplifies Coast’s core values and enjoys working in a culture of accountability
• Able to work a flexible schedule, which includes evenings, weekends and holidays