Administration - Office Manager (RS)

QUALIFICATIONS:

       Education:

• Diploma in Business Administration and/or Accounting or equivalent experience  

Background:
 

• Minimum of three years’ related experience, preferably in health care industry
• Must have a good understanding of bookkeeping practices and sufficient accounting knowledge to determine proper entries, prepare financial reports and statements, and conduct reviews as required;
• Knowledge of business equipment and computer applications, such as MS Office, Yardi, payroll processing software, etc.  

Personal Requirements:

• Work as part of a team
• Capable of adapting to different situations and change
• Keen interest in working with seniors 

FUNCTIONS:
 

• Maintain confidentiality of all financial, personnel and resident information;
• Manage Accounts Payable, including processing invoices, month-end accruals, follow-up with suppliers and service providers;
• Manage Accounts Receivable, including resident statements, collection of outstanding balances, bank deposits, EFT transmissions, answering resident and family inquiries;
• Maintain seniority lists;
• Maintain inventory of office supplies;
• Perform general office duties;
• Maintain a filing system to the Riverstone standards;
• Maintain and complete weekly occupancy report;
• Coordinate all resident move-in and move-out, ensuring resident administration file is complete, residents are orientated, provide residents with handbook etc.;
• Provide full executive secretarial support for the General Manager;
• Organize workflow of administration office, coordinate meetings and schedule appointments as required;
• Manage reception team, including hiring, training, supervising and scheduling;
• Ensure policies and procedures are updated in timely manner, as per the direction of General Manager;
• Maintain employee files and perform audits as per the QA program;
• Maintain internal records and prepare internal reports as required;
• Complete routine forms as required or directed. Maintain current knowledge of information required by various government or other agencies regarding residents and staff;
• Responsible for delivery of orientation and training program in accordance with RHA and other legislative bodies.