Climbing Tech - PT Temp

The Town of Canmore is currently looking for dedicated, passionate and customer service focused climbing professionals to work with us at Elevation Place!

Why work for the Town of Canmore? Our team is professional, fun, dedicated and passionate about climbing, the community, and the endless opportunities for play in our magnificent Rocky Mountain environment.  Our climbing gym technicians enrich the community as part of an energetic, diverse and dedicated climbing team committed to promoting the sport and culture of climbing in our community.

Position Overview: Working directly out of Elevation Place, as a Climbing Gym Technician, your primary focus will be facilitating our youth climbing programs. In this role, you will ensure participants are energized and enthusiastic about climbing while maintaining a safe and supportive environment.

As a Part-time temporary staff member, you will serve as the face of the climbing gym. You will play a key role in program planning, delivery, and fostering a lifelong passion for climbers of all ages. Beyond running climbing programs, you will contribute to the ongoing success of the facility by welcoming new customers, providing orientations, issuing rental equipment, conducting belay tests, maintaining the climbing wall, and supervising the gym floor to ensure safety and engagement.

This job is perfect for someone looking to grow their career in the climbing industry. You are a friendly, confident team player who thrives on learning new things, shows strong leadership, and above all loves climbing and wants to share that passion with others. You are organized, able to prioritize, and handle pressure while demonstrating strong leadership, administrative, and communication skills. To succeed in this role, you’ll need 1–2 years of experience in a climbing gym environment, including youth programing, as well as significant recreational or professional climbing experience.

Core Accountabilities: 

• Is knowledgeable of recreational climbing best practices and techniques  
• Remains current with industry standards and evolution of safety techniques 
• Respects customers’ confidentiality and adheres to all relevant industry regulations, acts, and guidelines 
• Manages records in keeping with Town of Canmore policies and procedures 
• Ensures the health and safety of co-workers, customers, and volunteers 
• Is generally knowledgeable about all Town of Canmore services  
• Proficiently and efficiently use computer operating systems, software, and applications such as MS Office, Intelligenz, Dayforce 
• Follows established standard operating procedures for safety and customer service 
• Seeks out and participates in formal training to enhance workplace skills related to climbing, instructing, recreation and administration 

Education & Qualifications: 

• Standard First Aid/CPR/AED – required 
• Association of Canadian Mountain Guides (ACMG) Climbing Gym Instructor (level 1, 2, or 3) – required 
• Other Climbing Stream Certification(s) – asset   
• Other work at height certification – asset  
• Hi-Five Training – asset  
• Able to supply a drivers abstract, class 5 driver’s license – asset 

Experience: 

• Able to prioritize and work under pressure – required 
• Strong administrative, leadership, organizational, and communication skills – required 
• Previous work experience in a climbing gym environment – required
• Previous work experience running youth programs – required   
• Working knowledge in Microsoft Office – required 
• Working knowledge in Intelligenz and Dayforce – preferred 
• Comfortable managing large groups, including children – required 
• Proven commitment to safety and willingness to abide by all safety procedures and protocols – required 
• Route setting experience – asset
• Significant recreational climbing experience – required 

Salary & Benefits: 

• Pay Range - $24.69 per hour
• This is a part–time temporary position offering 24 hours per week
• Start date: March 31st, 2025
• End date: June 23^rd, 2025

• Personal development & learning opportunities   

• Positive work culture   

• Work-Life Balance   

Closing Date for Applications: This posting will remain open until filled.

How to Apply: To apply, please combine your cover letter and resume into a single document (PDF or Word) and click the “Apply Now” button below.  To help us learn more about you, in your cover letter please clearly detail the following:

1. Why you want to work with us in this position
2. What skills, experience, and (most importantly) attitude you will bring to enhance the team and enrich our community

Certifications: Please include copies of all relevant climbing and first aid certifications with your application!

Prior to beginning work, the successful candidate will be required to submit all required certifications and documentation, including driver`s abstract and records checks.  The Town of Canmore wishes to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interviews will be contacted.