IT Summer Student
1340 Brant St, Burlington, ON L7R 3Z7, Canada
Req #7
Tuesday, February 25, 2025
ABOUT THIS ROLE
We have a unique opportunity to gain valuable work experience in our Information Technology department as an IT Summer Student. If you are currently enrolled in a relevant program, this opportunity will help prepare you for a future career in the utility sector. At Burlington Hydro Inc. (BHI), we believe in diverse talent and that students add value and help contribute innovative ideas to support our success.
As a summer student, you will have the opportunity to contribute as part of our team, work alongside and learn from experienced and talented professionals. Reporting to the Director, IT, Cyber Security & Business Transformation, you will be assigned to various IT operations-related tasks through the Technical Support Ticketing system, among other relevant responsibilities. This is an on-site position.
CORE RESPONSIBILITIES
- Assist the IT team in expediting Technical Support Tickets and assignments
- Support business and enterprise applications
- Assist in creating and generating data-related reports from applications
- Provide written documentation in accordance with BHI standards as necessary
- Assist with desktop support and deployment of new PCs/laptops
- Support network administration tasks
- Monitor and record resource utilization (CPU, disk, memory)
- Monitor backups to ensure data integrity
- Provide support for VoIP telephone systems
- Assist with telecommunications support
- Prepare IT operations-related documentation
- All other duties as assigned
WHAT WE ARE LOOKING FOR
- Currently pursuing a degree in Computer Science, Engineering, or a related field with strong academic standing
- Knowledge of operating systems, virtual machines, mail filters, network administration, vulnerability and patch management, release upgrade management, VPN communications, telecommunications, cloud and hosting-related technology solutions, and desktop technical support would be an asset
WHAT YOU WILL NEED TO BE SUCCESSFUL
- Strong troubleshooting, problem-solving, and analytical skills for resolution of Technical Support Tickets and assignments efficiently
- Advanced organizational and technical skills to independently manage work assignments and priorities
- Results-oriented mindset with a strong sense of accountability and ownership to ensure timely task completion
- Excellent verbal and written communication skills, including reading comprehension, to communicate effectively
- Strong interpersonal and customer relations skills to support collaboration and user interactions
- Positive work ethic with a motivated and energetic approach, along with a strong attendance record
WHO WE ARE
Established in 1945, Burlington Hydro is a local distribution company (LDC) serving the City of Burlington. With a total licensed service area of 188 square kilometres and a customer base of 69,500, we are committed to delivering value at every level of the organization. Our core values include caring for people, community, stewardship, and sustainability, all with a commitment to continuous improvement.
WHY JOIN US
At Burlington Hydro, we value:
- Safety first – we prioritize a safe working environment for all
- Competitive compensation – we offer a fair and competitive salary
- Hands-on learning – gain practical experience with one of Ontario’s leading Local Distribution Companies (LDC)
- Inclusive culture – we promote diversity and inclusion in the workplace
DIVERSITY & INCLUSIVITY
Burlington Hydro Inc. is committed to creating an inclusive workplace. We encourage candidates from diverse backgrounds and experiences to apply. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we provide reasonable accommodation for qualified individuals with disabilities during the recruitment process. If you require accommodation, please email our Human Resources team at BHI_Human_Resources@burlingtonhydro.com. Please note that this email is for accommodation requests only; resumes sent to this email address will not be considered.
APPLICATION PROCESS
All applicants must be legally entitled to work in Canada. Burlington Hydro will use email to communicate with you for all job opportunities. Please ensure you provide an updated email address that is checked daily and accepts emails from unknown users. A complete background check, including a criminal record check, will be conducted for the successful candidate. If it is determined that any background check information provided is misleading, inaccurate, or incorrect, Burlington Hydro reserves the right to discontinue the consideration of your application.
We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
Other details
- Pay Type Hourly
- Employment Indicator Seasonal
- 1340 Brant St, Burlington, ON L7R 3Z7, Canada