Housekeeping Supervisor

Housekeeping Supervisor

MTN HOUSE by Basecamp, Canmore

About Basecamp Property Management Ltd

Basecamp Properties is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke & Golden in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from home. Basecamp resorts is the recipient Hotelier Magazine’s award for 2023 Regional Company of the year.

MTN House by Basecamp is our latest upscale property with 99 newly renovated hotel rooms, an elevated restaurant with a farm to table ethos, and Canmore’s first Nordic Spa (opening 2025).

Why Work for Us? 

• Group Benefits Plan
• Discounted employees rates at all Basecamp properties.
• Exclusive Friends and Family rates at all Basecamp properties
• Employee F&B discounts at our properties
• Quarterly gratuity program for all front-line employees
• Growth and advancement opportunities with Western Canada’s fastest growing hospitality company.

Position Overview

Under the supervision of the Housekeeping Manager, you are responsible for preparing the team for the work day including room assignments, team assignments, and also conducting guest room inspections to ensure arrivals and stayover rooms are completed at a 4-star level.

Wage: $22-$23/hr

Full-time/Permanent

Key Responsibilities

• Prepare daily room assignment and additional tasks for the housekeeping team.
• Perform guest room and public area inspections to ensure MTN house standards and guidelines are met.
• Conduct basic performance management to promote or correct any observed behaviours amongst the team.
• Communicate any deficiencies or concerns, to the front desk and maintenance teams accordingly.
• Collaborate with the front desk and maintenance teams to ensure arrivals and departures are properly prepared for, and room inventory is accurately reflected.

Requirements

• 1 year of previous housekeeping supervisory experience. 4-star experience is preferred.
• Meticulous attention to detail specific to cleanliness and amenity placement and overall guest room inspections.
• Ability to work on your feet for long periods of time including walking, kneeling, bending, lifting, crouching, reaching, and pulling.
• Ability to work under pressure in a fast-paced environment.

Basecamp Resorts is an equal opportunity employer. We are dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed to fostering diversity and inclusion and celebrate differences. We comply with all federal, provincial and local laws that prohibit discrimination when making all decisions about employment. We welcome all applications from a wide range of candidate. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at careers@basecampresorts.com to discuss your needs confidentially.