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Greeter, Queen's Pub

190 University Ave, Kingston, ON K7L 3P4, Canada Req #97
Monday, November 4, 2024

The Alma Mater Society (AMS) is the oldest student association in Canada and has been a central student organization at Queen's since its founding in 1858.  Today, the AMS acts as a service, advocacy, and governing body on behalf of all students enrolled in AMS-affiliated programs at Queen's University.

The AMS is a not-for-profit entity created by the Society to ensure its continuing financial viability by overseeing the management of its services and associated financial affairs.  It is bound by the By-laws and corporate philosophy of our Mission and Operating statements as set out in the AMS Constitution.  

In addition to providing wage-based service staff positions for students wanting employment, the AMS seeks to support the Society's broader objectives through the provisioning of a high quality, relevant range of student funded services, that provide a wide range of employment opportunities and meaningful out-of-classroom learning and skill acquisition experiences for students.

Queen’s Pub  

Job Summary  

The AMS Pub Services provides a safe environment on campus for all students to experience quality service, affordable prices, and the spirit of Queen's tradition. 

 

Job Competencies 

  • Client/Customer Focus 

  • Commitment to Health and Safety  

  • Communication  

  • Cultural Sensitivity  

  • Teamwork 

  • Professionalism 

  • Problem Solving  

 

Job Duties  

  • Work in compliance with all QPR Standard Operating Procedures (SOP’s) while actively providing the Perfect Guest Experience (PGE) 

  • Greet and seat guests in a friendly manner 

  • Attend all training sessions to become familiar with the service and learn and adhere to pub operations 

  • Attend and serve in compliance with Ontario Smart Serve and Queen’s University alcohol service requirements 

  • Exhibit working knowledge of Health and Safety Standards with respect to commercial food preparation. 

  • Participate in the routine cleaning of the preparation and serving areas.  

  • Assist the management team with catering orders and event preparation as needed when on shift. 

  • Complete all assigned tasks efficiently and attentively when on shift. 

  • Attend and fully participate in all in person and virtual meetings 

  • Respect and adhere to all company policies, procedures, and ethical standards 

  • Maintain timely communication with your direct supervisor 

  • Demonstrate a working knowledge of all products and responsibilities and complete all duties diligently and consistently. 

  • Strive to foster a warm, comfortable, and respectful atmosphere for customers and coworkers. 

  • Always serve as a representative of the AMS and its mission statement. 

  • Complete other duties as assigned

  • Work at a minimum at least 2 shifts a week

 

Job Requirements 

  • Ability to thrive in a fast-paced environment 

  • Ability to multitask while focusing on a perfect guest experience   

  • Possess strong organizational, interpersonal, and customer service skills   

 

Working Conditions 

  • Flexible hours including nights, weekends and holidays 

  • Extended periods of standing  

  • High levels of stress and pressure 

  • Interaction with coworkers, management, and the public at large 

 

The AMS is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, religion, colour, disability, sex, sexual orientation, or national origin.

Other details

  • Job Family General Level Staff
  • Pay Type Hourly
  • Min Hiring Rate $17.20
  • Job Start Date Saturday, January 4, 2025
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Location on Google Maps
  • 190 University Ave, Kingston, ON K7L 3P4, Canada