Peer Support Assistant Coordinator, Peer Support (Work Learn)

The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS also runs nine food and beverage outlets, a catering and conference operation, and the AMS Student Nest, providing on-campus employment opportunities and generating revenue that goes directly back into supporting the students at UBC.

Position title:                   Peer Support Assistant Coordinator, Peer Support (Work Learn)

Department:                    Student Services

Supervisor:                      Peer Support Coordinator 

Employee status:            Term, Appointed 

Hours Per Week:              15

Salary / Wage:                  $21.17 per hour

Anticipated Start Date:   May 1, 2025

Description

The AMS Services’ main mandate to offer services and resources to the membership which are in significant demand and aim to further the well-being of the membership as a whole. 

Each of these Services are run by a Coordinator, and in some instances, with the help of Assistant Coordinator(s). 

Each of the Assistant Coordinators will be overseen on a daily basis by the Senior Manager, Student Services, a full-time, permanent, non-student role as well as their Services Coordinator, a part-time student role. 

In this position, you will use your experience in peer support to assist in leading a group of volunteers who provide information, peer and crisis support within an anti-oppression framework. The ideal candidate will have experience with facilitation, coaching, and providing peer support. Experience volunteering with the Speakeasy service is strongly advised for this leadership position. 

Responsibilities:

• Assist the Coordinator in ensuring the AMS Peer Support Information Desk in the Nest and other locations on campus is staffed with knowledgeable Volunteers who are able to provide quality peer support for the UBC community 

• Assist in hiring of Volunteers and Team Leaders, including contributing to an extensive hiring campaign 

• Assist in organizing, planning, and attending Volunteer Training events 

• Schedule Volunteer shifts and team meetings 

• Facilitate outreach and internal project meetings 

• Facilitate additional meetings where necessary (team meetings, one-on-one’s, etc.) 

• Assist with and attend Volunteer appreciation events 

• Review Support Session case notes and debrief with Support volunteers as needed and requested 

• Troubleshoot day-to-day situations that may occur at the Peer Support Information Desks 

• Ensure that Peer Support maintains a visible, year round presence on campus 

• Assist in developing and administering tools for Volunteer evaluation and client feedback 

• Establish positive working relationships with Volunteers, Team Leaders, Peer Support Coordinator, other Service Coordinators, and community members and committees 

• Other tasks as required by the service or delegated by the Coordinator 

• Oversee workshop/training development as necessary 

Qualifications

• Must be a currently registered UBC Student  

• Experience providing front-line support in a peer support mental health service is required; an academic background in counselling or social work is a strong asset 

• Knowledge of community building strategies  

• Knowledge of, and previous training in, providing support in areas such as suicide, sexual assault, coping mechanisms, stress, depression, relationship concerns and other issues 

• Conflict resolutions skills are an asset  

• Connections with on and off campus services related to but not exclusive to counseling, health, and wellness 

• Ability to work both collaboratively and independently  

• Able to administrate projects and delegate tasks in a responsible and productive manner 

• Approachable, friendly, organized, responsible and resourceful  

• Strong communication and interpersonal skills  

• Current undergraduate (bachelor’s degree) or graduate (masters/PhD) post-secondary student 

Eligibility: Must be a currently enrolled student at UBC Vancouver, eligible for the Work Learn program.

Experience Level: Current Students in an Undergraduate Program, Current Students in a Masters Program, Current Students in a Phd Program

To Apply:

Please submit your resume and cover letter. Applicants are strongly encouraged to submit a cover letter that explains their interest in the role and how their previous experience makes them a good candidate.

Application deadline: 11:59pm March 26, 2025 

At the AMS, we believe that a diverse workforce enriches our organization and we value individual life experiences, knowledge and self-expression that different people bring. We actively seek to create an environment where all employees, regardless of their background, race, ethnicity, gender, age, sexual orientation, disability, or any other characteristics, feel valued, respected, and empowered to contribute their best.

We warmly welcome and encourage individuals from any underrepresented group to apply for this position. We are dedicated to maintaining fair and inclusive practices in our hiring, promotion, and professional development processes to create the necessary conditions for a rewarding career.

Due to the large volume of resumes we receive at the AMS, we are only able to contact those we are interested in interviewing and cannot reply to email/phone/walk-in inquiries regarding application status.