Tutoring Coordinator (Work Learn)

The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS also runs nine food and beverage outlets, a catering and conference operation, and the AMS Student Nest, providing on-campus employment opportunities and generating revenue that goes directly back into supporting the students at UBC.

Position title:                   Tutoring Coordinator (Work Learn)

Department:                     Student Services

Supervisor:                      Senior Manager, Student Services 

Employee status:            Term, Appointed 

Hours Per Week:              20

Salary / Wage:                  $21.77 per hour

Anticipated Start Date:   May 1, 2025

Description

The AMS Services’ main mandate to to offer services and resources to the membership which are in significant demand and aim to further the well-being of the membership as a whole. 

Each of these Services are run by a Coordinator, and in some instances, with the help of Assistant Coordinator(s). 

Each of the Coordinators will be overseen on a daily basis by the Senior Manager, Student Services, a full-time, permanent, non-student role. 

The Tutoring Coordinator manages and oversees AMS Tutoring – a service that provides Free Tutoring to UBC students in the AMS Nest and various locations across campus, Tutoring-In-Residence at Place Vanier, Orchard Commons and Totem Park, and Appointment Tutoring. AMS Tutoring is staffed by UBC students who are outstanding academics and with strong interpersonal skills. This position offers diverse responsibilities and an opportunity to expand your experience in administering programs, organizing workshops and marketing this useful and popular AMS Service. 

AMS Tutoring works closely with multiple UBC campus partners in facilitating joint staff training, promotions and group tutoring sessions throughout residences, libraries, and faculty buildings. 

Responsibilities:

• Ensure the successful operation of AMS Group Tutoring at the aforementioned locations 
• Ensure the successful operation of AMS Appointment Tutoring through Nimbus Tutoring software 
• Work collaboratively with the Learning Commons for ongoing training for tutors and development of the service 
• Ensure adequate staffing levels to meet student needs by facilitating ongoing recruitment, selection and training of group and 1-on-1 tutors throughout the school year 
• Liaise with campus partners including Undergraduate Societies 
• Assist in developing long-term funding and support for the Service 
• Ensure appropriate confidentiality in all aspects of the Service 
• Coordinate the hiring and training of Tutoring Supervisors and Tutors 
• Facilitate monthly training and professional development opportunities for all staff 
• Work closely with the Student Services Manager in developing successful outreach initiatives to advertise and promote the Service 
• Post and attend regular office hours 
• Attend weekly Services team meetings 
• Attend weekly 1-on-1 meeting with the Senior Manager, Student Services 
• Develop and maintain a Service Operations Manual 
• Gather statistics regarding utilization of the Service in collaboration with the Chapman Learning Commons 
• Prepare a detailed budget and manage the finances of the Service 
• Prepare a series of reports including: monthly reports to the Senior Manager, Student Services, end-of-term review report for the Learning Commons and a transition package (manual, report and position timeline) for the next Tutoring Coordinator 
• Works within the AMS mission statement and values to operate a successful Service 
• Other duties as required 

Qualifications

• Must be a currently registered student at UBC Vancouver or one of its affiliatiated colleges 
• Team leadership skills 
• Strong problem-solving skills 
• Excellent interpersonal and communication skills 
• Ability to collaborate and work in a team environment as well as independently 
• Experience with budgeting, scheduling and administrative tasks 
• Strong organizational and time management skills 
• Demonstrated leadership skills 
• Experience with AMS Tutoring an asset 
• Experience in hiring staff or volunteers 
• Innovative and creative with an interest in improving the Service

Eligibility: Must be a currently enrolled student at UBC Vancouver, eligible for the Work Learn program.

Experience Level: Current Students in an Undergraduate Program, Current Students in a Masters Program, Current Students in a Phd Program

To Apply:

Please submit your resume and cover letter. Applicants are strongly encouraged to submit a cover letter that explains their interest in the role and how their previous experience makes them a good candidate.

Application deadline: 11:59pm March 26, 2025 

The Alma Mater Society of UBC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status or any other characteristic protected by law. We invite all qualified candidates to apply online with their resume and cover letter. Due to the large volume of resumes we receive at the AMS, we are only able to contact those we are interested in interviewing and cannot reply to email/phone/walk-in inquiries regarding application status.