Operations Control - Intern, IOCC

Reporting to:    Operations Control Manager

Location:          Calgary, Palmer Hangar

Schedule:         Four days on shift followed by four days off, based on a 12-hour workday

Closing Date:   March 31, 2025

Hourly rate:      $22

Please note: This is a temporary intern position from May to August 2025.

The big picture:

The Operations Control Intern role provides hands-on learning experience within the aviation industry. The intern will primarily support the Flight Following team by ensuring the safe, efficient, and compliant monitoring of AirSprint aircraft according to established standards and regulations. Additional responsibilities may include exposure to travel coordination tasks, such as evaluating hotel accommodations for crew and assisting with select flight support functions.

In this role you will:

• Monitor the location and status of all active and scheduled flights, ensuring detailed and timely updates are communicated to the Owner Services team and Duty Managers
• Maintain awareness of weather conditions on-route, bringing any potential issues to the attention of the Duty Managers.
• Ensure efficient and effective communication through maintaining radio communication with active flights.
• Proactively update customs and Fixed Based Operators (FBOs) on flight schedules, changes and anticipated arrival times as required.
• Proactively communicate and coordinate with the Owner Services team to provide timely updates on flight schedules, changes, and anticipated arrival or departure times.
• Actively communicate and coordinate with the Owner Services team to ensure arrangement of Owner’s requests for ground logistics are aligned with the flight schedules.
• Assist with researching, evaluating, and maintaining databases of hotel accommodations for crew at each airport, if required.
• Assist the Flight Support team with arranging operational logistics, such as coordinating with third-party services, if required.
• Additional responsibilities as assigned by the Operations Control Manager.

To be successful in this role, you will have:

• High School Diploma or equivalent
• Enrolled in a post-secondary education program.
• Intermediate proficiency in Microsoft Office (Outlook, Excel, Word).
• Restricted Operator Certificate (ROC-A). If the incumbent does not obtain this certification, it will be included in their training.

Bonus points if you have:

• Have experience/ education/ skills in the related field (will be considered as an asset).

You’ll fit right in if you:

• Communicate effectively in English, both verbally and in writing.
• Are a humble team player and are ready to pitch in wherever you’re needed.
• Focus on getting things right, down to the last detail.
• Are passionate about providing exceptional customer service.
• Are committed to growth by seeking and providing constructive feedback.
• Are willing to step up and take the lead.
• Thrive in a fast paced and agile environment/Highly organized with strong multi-tasking and time management skills.
• Have great judgment and decision-making skills.
• Are good at handling change and can adjust to new situations.
• Have good analytical thinking and organizational skills.

We think you’ll like working for us because:

• We value your contribution to our success and provide a competitive salary.
• We have a great team, and we work hard together toward common goals and with a passion for excellence.
• We respect, honour, and celebrate the diversity of our employees as we know our differences make us better. Our core values of Community and People mean we’re focused on equity, diversity, inclusion, anti-racism, and reconciliation.
• We value Safety, which is why we require applicants to complete a background check assessment.

About us:

A passion for aviation and providing exceptional service formed the foundation of AirSprint's introduction of Fractional Jet Ownership to Canada in 2000. Today, each of our dedicated staff is passionate about delivering a private aviation experience that positively contributes to successful Canadians' personal and professional lives. We do this with values of "Safety, Service, People, Integrity, Humility, and Community."

AirSprint's mission is to provide successful Canadians with a better choice for optimizing their time by enhancing the private jet ownership experience with industry-leading safety standards, exceptional turn-key service, and increased flexibility, all at a fraction of the cost and personalized for their individual needs.

To learn more about working with AirSprint visit us at www.airsprint.com or watch our video.

AirSprint values diversity in our workplace and wants to ensure every applicant is treated equitably and respectfully. If you require any support in the application process, including disability accommodation, please get in touch with Human Resources at humanresources@AirSprint.com.