Insolvency Counsellor

The Position 

The Insolvency Counsellor supports our clients in their financial recovery by assessing their needs and providing tools and knowledge. The Insolvency Counsellor is responsible for meeting with clients to provide insolvency counseling as mandated by the Bankruptcy and Insolvency Act (BIA).

Key Accountabilities

Insolvency Counselling:

• Develops a comfortable conversation and trust with client through phone and video counselling sessions.
• Provides financial counselling to assist in the clients’ rehabilitation in accordance with the Bankruptcy and Insolvency Act (BIA).
• Evaluates clients’ needs and assists clients to understand and overcome financial challenges.
• Conducts first meeting with client to counsel on money management, spending and shopping habits, warning signs of financial difficulty.
• Conducts second meeting with client to counsel on setting financial goals, obtaining and using credit and rebuilding credit and review non budgetary causes of financial difficulties.
• Assists clients through difficult life events by referring clients to outside agencies or resources, as needed.
• E-filing of all required documentation in a timely manner.

Compliance:

• Ensures adherence to all internal policies, procedures, and best practices.
• Ensures alignment to internal administration processes, documentation, and decision-making.
• Ensures compliance to ethical and professional requirements as per Office of the Superintendent Bankruptcy of Canada (OSB) and the Canadian Association of Insolvency and Restructuring Professionals (CAIRP).

People Relationships:

• Provides counseling in all provinces serviced by BSI
• Models and promotes BSI’s organizational culture, purpose, and values.
• Champions and fosters a climate of diversity and inclusion.
• Uses individual and team efforts to manage and improve internal and external relationships.          
• Works with a team of dedicated individuals, independently and collaboratively.

Why Should You Apply?

• You will be part of a growing and dynamic Insolvency firm.
• We offer on the job training with an opportunity for growth and professional development.
• We offer a competitive salary with annual performance reviews, incremental increases and the opportunity to earn annual bonus for superior performance.
• We offer amazing health, dental, vision and paramedical benefits plan along with a generous Flexible Spending Account, and a company matching group savings program.
• We have great time off policies that include wellness days and paid vacation time.