Support Staff Bar/Lounge Security

The Frobisher Inn is seeking a dedicated and hardworking Support Staff / Security team member to join our dynamic team at The Storehouse Bar & Grill. This role is crucial in maintaining a safe, clean, and welcoming environment for both our guests and staff, with a key focus on ensuring adherence to liquor laws and handling difficult situations professionally.

Position: Support Staff / Security
Location: The Storehouse Bar & Grill, Frobisher Inn, Iqaluit, NU
Type: Full-Time

Key Responsibilities:

• Assist with security protocols to ensure the safety of our guests and team members.
• Monitor the premises to maintain a calm, secure, and friendly atmosphere.
• Deal with difficult guests in a respectful and professional manner, ensuring any issues are resolved while maintaining a safe environment.
• Ensure compliance with liquor laws and enforce responsible alcohol service, in line with provincial regulations.
• Bus tables and maintain cleanliness throughout the bar and dining areas.
• Support staff with cleaning tasks and ensure the restaurant is tidy and presentable at all times.
• Handle guest inquiries and assist with any needs to promote a positive experience.
• Work closely with the management team to enforce safety policies and respond to any incidents or concerns.

Requirements:

• Previous experience in hospitality, security, or handling difficult customers is preferred.
• Knowledge of liquor laws and responsible alcohol service is an asset.
• Ability to remain calm under pressure and problem-solve effectively.
• Excellent communication and customer service skills.
• Ability to work evenings, weekends, and public holidays.
• A strong team player with a positive and proactive attitude.

Why Join Us?

• Be part of a supportive, fast-paced team at one of Iqaluit's leading establishments.
• Competitive pay and opportunities for growth within the Frobisher Inn.
• Work in a diverse, engaging environment where safety, compliance, and guest experience are top priorities.

If you are enthusiastic about providing excellent service, ensuring the safety of others, and contributing to a vibrant team atmosphere, we encourage you to apply!