People & Culture - HR Generalist

The opportunity:
The People & Culture Team is a centralized point of contact for all employees, managers and supervisors. As a part of the P&C Team, you will report to the Human Resources Manager and will provide daily HR support and coaching to all operations on a broad range of HR Issues. In addition, the Human Resources Generalist will be a key contributor to internal process improvements and implementing P&C Operational Plan.  
Please note that his is a maternity leave position.

In this role, you will: 

Coaching and Guidance: 
•    Administer the Associations Human Resource policies and practices and take the lead on providing coaching and support to supervisors and managers about HR functions, practices and processes. 
•    Flag to Manager, Human Resources any employee relations related issues that are brought to your attention by supervisors or staff; assist with notice letters (i.e. reduction of hours, contract completion) as requested; flag any trends or patterns and recommend solutions.
•    Provide guidance to new HR staff as needed.

Recruitment:
•    Assist with recruitment, including posting positions on Dayforce and providing advice for other posting options.
•    Ensure all job postings reflect YMCA standards and provide coaching to Hiring Managers on process, compliance and best practices. 
•    Prepare offer letters and employment agreements for hiring managers.

Benefits & Pensions:
•    Ensure up to date knowledge of the YMCA benefit plans and eligibility rules; offer assistance with any benefit issues that need escalation.
•    Ensure Pension Enrollments are timely and address and answer eligible employee questions in regards to pension and benefits. 
•    Maintain communication with benefits provider to resolve any issues. 
•    Update templates, communications, documentations and data tracking. 
•    Contribute to building learning about available benefits to new staff.

Absence Management:
•    Knowledge of the different paid absences and the definitions for these plans (i.e. personal emergency days, vacation policies, etc.); provide guidance to supervisors regarding the interpretation of absence plans; ensure we are in compliance with all ESA standards regarding absences.
•    Take the lead on disability management with employees and benefits providers.
•    Ensure collection of preauthorized payment forms are obtained timely and collaborate with Community Care and Payroll for collection of payments. 

Data Integrity:
•    Accountable for the data integrity of information on HR Files, staff are in the appropriate employment status; follow up is completed with supervisors regarding status changes; assists supervisors with appropriate documents needed for staff changes, new hires, etc.
•    Working closely with Finance/Payroll; maintain data integrity, enter data, ensure that records are current and all compliance items (such as PRC VSS reports) are tracked; design, structure and prepare reports. 

Process Improvements: 
•    Assist with updating and maintaining internal procedures documentation; flag when changes may need to be made; identify opportunities for process improvements and enhanced efficiency of human resources procedures.
•    Lead documentation of process improvement initiatives and act as a representative to association wide initiatives on behalf of HR.

Onboarding and Learning:  
•    Maintain HR section of the intranet site and other platforms for employee communications. 
•    Participate in building and delivering new staff onboarding and orientation. 
•    Support the coordination of learning initiatives.

About You:    
•    You chase the goals. You deliver what you promise. You take pride in what you do. You demonstrate YMCA values of Kindness, Integrity, Inclusiveness, Respect, and Optimism.  
•    You balance people with process. You strive to find a better way. You are excited by change and want to contribute to the future of the YMCA Simcoe/Muskoka’s vision and serving our communities.
•    You have a Can-Do attitude and people call you organized.
•    You believe in the mission and core values of the YMCA of Simcoe/Muskoka and the YMCA in Canada.
•    You demonstrate strong support and commitment to serving the membership, facility users and all program participants of the YMCA of Simcoe/Muskoka.

You bring:    
•    Post-secondary education equivalent to a university degree in Human Resources or related field
•    CHRP designation (or in progress)
•    4 years’ experience in a formal human resources role
•    Knowledge of HR related principles and best working practices and procedures, employment standards legislation and other regulatory requirements
•    Experience with benefits administration and disability management
•    Understanding of basic recruiting principles
•    Understanding of human resource reporting and recordkeeping requirements
•    Ability to understand, interpret, and apply general administrative and departmental policies and procedures
•    Proven ability to develop effective relationships across all levels of the organization 
•    Adaptability to set and prioritize work and meet critical deadlines
•    Ability to work with diverse personalities and styles
•    Exercise good judgment and confidentiality in maintaining critical and sensitive information, records, and reports
•    Demonstrated attention to detail and ability to read, understand and review documents for accuracy and relevant information
•    Effective, clear, and precise communication skills – written, verbal and through presentations
•    Computer skills: MS Office (Word, Excel, PowerPoint, Outlook); HRIS (Ceridian Dayforce preferred)
•    Knowledge of basic office procedures and equipment, business writing, and techniques of proper phone and email etiquette
•    A deep understanding of customer service in an office environment
•    Confidence to ask questions and seek clarity when required 
•    Must be able to work flexible hours based on client needs
•    Willingness to participate in mandated training to be completed before or shortly after 
commencement of work including:
o    AODA Training
o    Health & Safety Awareness Training
o    Bill 168 (Violence & Harassment in the Workplace) Training
o    PCI Compliance
o    WHMIS
o    Child Safeguarding Orientation
•    Willingness to be able to work flexible hours based on client needs

Why work for the Y:
At the YMCA of Simcoe Muskoka, we believe in creating a welcoming and inclusive environment for all members and staff. As an HR Generalist you will have the opportunity to make a positive impact on the lives of our members and the community as a whole. You will work alongside a supportive team of individuals who are committed to our mission of building healthy communities.

Perks:
•    Compensation $64,350 per annum
•    The majority of your time you will be working 9:00am-5:00pm Monday-Friday – Hybrid work (remote with some in center days if needed) 
•    Health benefits after 90 days, Paid Sick time, YMCA Health and Fitness membership, Pension Plan after 2 years, development opportunities
•    A collaborative & diverse team
•    Exciting projects and room to voice your ideas for efficiencies
•    The Y is more than a place; it’s an opportunity to grow, connect, heal, create, learn and belong

In addition to a competitive salary and benefits package, we offer ongoing training and development opportunities to help you grow professionally and personally. If you're looking for a challenging and rewarding career, working with a diverse team where your own ideas will be heard, then the YMCA of Simcoe Muskoka is the perfect place for you.

About us:
The YMCA of Simcoe/Muskoka is a registered charity committed to fostering healthy communities by empowering children, youth, and families, promoting well-being, and encouraging social responsibility.

Our YMCA employs over a thousand staff and hundreds of volunteers who serve tens of thousands of individuals each year in various programs such as childcare, camps, health and fitness, leadership development, employment and literacy, immigrant services, and youth programming. We offer over $1 million in financial assistance annually to ensure accessibility for those who cannot afford to participate.

Beyond facilities and programs, covering Simcoe County, Muskoka and Parry Sound Districts, our YMCA is a supportive community that fosters mental, emotional, and physical well-being. We empower children and youth to become strong, confident, and resilient individuals. We assist individuals and families at all stages of life to connect with what matters most to them, fostering a sense of belonging. By supporting people from diverse backgrounds, ages, and abilities to achieve their health goals, fulfill their potential, and feel a genuine sense of belonging, we contribute to the creation of stronger communities. 
The YMCA of Simcoe/Muskoka successfully raises over $1 million each year through strategic campaigns.

Applications will remain open until filled.

We wish to express our appreciation to all applicants for their interest in this position; however, only candidates selected for an interview will be contacted.
 
The YMCA of Simcoe/Muskoka is committed to fair and accessible employment practices. Our goal is a diverse, inclusive workforce that reflects the communities we serve. Individuals needing employment accommodation in the hiring process or job postings in an alternative format may contact the People and Culture department at hr@sm.ymca.ca.
 
In keeping with our commitment to child and youth safeguarding, job offers are contingent on the successful completion of a Police Records Check and employment reference checks. Police Records Checks are reviewed on an individual basis and the offense(s) - if any - is considered in the decision-making process in relation to the requirement of working with children, therefore not eliminating all candidates with a record from being offered a position. Police Records Checks must be renewed every three years.