Travel Expert

Thunder Bay, ON, Canada Req #43

August 29, 2024

About Us:

Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group’s own travel retail businesses SellOffVacations.com and Luxe Destination Weddings. Our culture is driven by our EPIC Values (entrepreneurial, passionate, innovative, and customer-centric) and our teams work together to deliver our purpose “passionate people making vacation dreams come true”.

The Opportunity:

Under SellOffVacations, we are looking for a Travel Expert to join us in making vacation dreams come true. As a results and detail-oriented Travel Expert, you are responsible for providing high quality service to consumer travel clients and for emphasizing long-term working relationships to build a strong repeat customer base. The position reports to the Selling Supervisor/Branch Manager and will be located at our retail store in Thunder Bay, ON.

What You’ll Do:

Provide high quality service to consumer travel clients emphasizing long-term working relationships to build a strong repeat customer base
Sell a full range of preferred supplier products to meet and exceed targets
Provide accurate, complex travel information (i.e., detailed travel documentation, etc.)
Organize and assist with local business building promotions and local networking
Assist in the resolution of client complaints
Invoice and document client files accurately in accordance with company policy

Works closely with Consumers, Tour Operators, and various Internal Support departments

What You’ll Need:

Experience as a Travel Counsellor
Ability to work various shifts including evenings and weekends
Provincial certification

What We Offer:

Great travel perks!
Goodlife Corporate Discount
Comprehensive benefits package
RRSP Matching Program
Growth opportunities
Free Parking
Open concept, collaborative workspace
Opportunity to give back through our social responsibility initiatives
See for yourself! @sunwinglife

We thank all who apply however only those who meet the qualifications will be contacted.

Diversity, equity, and inclusion - Diversity makes us EPIC; we strive to foster a culture where employees feel uniquely themselves and part of a team. Violence and harassment prevention and response - We partnered with White Ribbon to help us create a survivor-centric, trauma informed policy and educational programs used by all our divisions. Total wellbeing - Our approach is for holistic opportunities to help employees Be EPIC and Be Well. Learning and development - Our offerings are focused on the development of competencies, personal leadership, and leadership in groups and teams.

We will accommodate all applicants throughout the hiring process. If you are an individual who requires accommodation to apply to this position, please email arozario@sunwing.ca

Other details

Job Family SELLOFFVACATIONS
Pay Type Salary

Apply Now

Thunder Bay, ON, Canada