Revised: Jan 24/25

THE CORPORATION OF THE CITY OF ST. THOMAS

2025 SUMMER HIRING

Summer Aquatic Supervisor

Parks, Recreation and Facilities Department

Applications will be received until Friday January 31, 2025 at 11:59 p.m.

POSITION PURPOSE:

Under the general supervision of the Manager of Recreation Facilities & Programs and the technical direction of the Program Coordinator, be responsible for ensuring excellence through the leadership and administration of all aquatic programs and services.  This position assists with recruiting, training, coaching, development, supervision and evaluation of all aquatic staff.  In addition, the Aquatic Supervisor provides leadership to the planning and management of aquatic activities and follows the vision plan for all aquatic programs and services by evaluating current programs, exploring new trends and determining annual initiatives and direction.  Overall, this position is responsible for overseeing the delivery of high quality aquatic programs while ensuring health and safety regulations and conditions are met and/or exceeded.

The Aquatic Supervisor will perform all activities in a safe manner, in accordance with the Occupational Health and Safety Act and its Regulations, along with Corporate Safety policies, procedures and programs.  In addition, all necessary personal protective equipment must be used and maintained in good condition.

MAJOR RESPONSIBILITIES AND ACCOUNTABILITIES:

Program Support and Implementation (60%)

• Oversees all aspects of operations including the safe delivery of aquatics programs and lifeguarding, scheduling, pool maintenance, staff training and supervision of all aquatic staff and patrons.
• Assists in the planning, coordination and execution of lifeguard orientation including developing and assisting lifeguards in the development of age and activity appropriate program curricula, lesson plans and specific learning outcomes as outlined in the Lifesaving Society recommended industry standards.
• Monitors the assessment, tracking and reporting of specific learning outcomes.
• Closely monitors program content providing detailed written and verbal evaluations to lifeguards creating and executing lesson plans as outlined in the Lifesaving Society recommended industry standards.
• Schedules the appropriate staffing ratio required to operate the pool programs, public swims and/or special pool events.
• Manages administrative tasks such as course inputs, wait lists and daily log sheets.
• Attends, observes and evaluates programs weekly to ensure high quality instruction and activities are being achieved.
• Monitors swim program statistics and registration.
• Ensures programs and services are offered at appropriate times and in sufficient quantity to meet community interest.
• Maintains a sufficient supply of first aid supplies for aquatic facilities.
• Assists in developing annual marketing and promotional plans.
• Assists in providing recommendations to the Manager regarding future lifeguard and other aquatic staff recruitment.
• Ensures City program standards, policies and procedures are maintained during program delivery.
• Attends workshops, trainings and conferences as required.
• Performs other duties, responsibilities and functions as assigned.

Health and Safety (15%)

• Completes facility evaluations prior to program start dates including accessibility routes, safety, hazards, potential risks as well as reviewing and creating emergency exit routes identifying safe meeting places.
• Organizes and assists with the set up and tear down of equipment each day ensuring that equipment and facilities are in safe working condition and report any concerns to Supervisor.
• Works in compliance with the provisions of the Occupational Health and Safety Act, the regulations and City policies.
• Ensures all staff are wearing the City approved and issued uniform required personal protective equipment as per the City’s expectations.
• Reports to Operational Staff, Program Coordinator and/or Manager of Recreation Facilities & Programs, the absence or defect in any equipment or protective device of which the worker is aware and which may endanger themselves or another worker.
• Reports to Program Coordinator and/or Manager of Recreation Facilities & Programs, any contravention of the Act. The regulations or the existence of any hazard of which they are aware.
• Completes periodic program areas scans to ensure adherence to safety policies and procedures.  Notifies Operational staff, Program Coordinator and/or Manager of Recreation Facilities & Programs for deficiency resolution.
• Reviews and evaluates and ensures proper submission to Program Coordinator and/or Manager of Recreation Facilities & Programs of all incident/accident report forms.
• During an emergency, ensures the safety of all patrons and aquatic staff is a priority including emergency response, evacuations, and water rescue.
• Ensures compliance with the Ontario public pools regulation.

Customer Service and Communication (25%)

• Provides ongoing written and verbal feedback and recommendations to lifeguards and other aquatic staff on an ongoing basis.
• Effectively manages staff performance concerns as per City policy and recognizes when issues need to be escalated to Program Coordinator and/or Manager of Recreation Facilities & Programs.
• Completes and/or assists with all written accident/incident reports as required.
• Maintains suitable amount of program supplies as required for the program, communicating program supply needs to the Program Coordinator and/or the Manager of Recreation Facilities & Programs as required.
• Maintains accurate records on a regular basis for registrations, attendance, safety checks, accident/incident reports, expenses and program evaluations.
• Communicates with parents/caregivers of participants on a daily/regular basis in person, by telephone, cell phone and email.
• Facilitates and attends regular staff meetings as required.
• Prepares and submits written reports that evaluate programs, policies, procedures and aquatic activities, as required.
• Prepares aquatics staff evaluations (mid-season and at the end of season) and submits to Program Coordinator and/or the Manager of Recreation Facilities & Programs for review and approval.
• Assists in the processing aquatics registrations, refunds, withdrawals, additional charges and/or transfer of costs. 
• Accurately schedules all aquatics staff for public swims, programs and special events/rentals.
• Previews timesheets for accuracy in preparation for Manager of Recreation Facilities & Programs payroll approvals.
• Collects and stores all pool information in accordance with Ontario health regulations, WHMIS and City policy.
• Responds promptly and professionally to all enquiries and concerns (in-person, email and phone) regarding program content, schedules and activities.
• Communicates in a thorough, clear and timely manner to support information sharing with aquatic staff, the Program Coordinator and/or the Manager of Recreation Facilities & Programs.

MINIMUM QUALIFICATIONS:

• Ontario Secondary School Diploma
• Current National Lifeguard Certification
• Current Lifesaving Instructor Certification
• Current Lifesaving SWIM Instructor Certification

• Current Standard First Aid and CPR C certification

• Current Examiners certification. Preference given for Examiner-Bronze level

• Additional Education

• Aquatic Fitness Instructor Certification, considered an asset

• High Five Principles of Healthy Child Development certification considered an asset.

• Aquatic Supervisor Training certification considered an asset.

• Minimum two (2) years’ experience in aquatics environments or experience as deemed by the City to be equivalent
• Direct experience with instruction & lifeguarding
• Ability to demonstrate strong leadership, teamwork, enthusiasm, and a positive attitude.
• Excellent written and oral communication skills.
• Demonstrated ability to perform in a manner which is consistent with corporate goals, mission and values.
• Demonstrated ability to exercise discretion and judgement when handling confidential or sensitive information.
• Proficient with computers and current technology.
• Ability to withstand a physically demanding, active job.
• Exceptional interpersonal skills and a team oriented, friendly, responsible, service-oriented attitude.
• Effective organization and time management skills.
• Satisfactory Police Vulnerable Sector Check.
• Applicant will be responsible for their own transportation to and from program site(s).

WORK TIME FRAME: Available from mid May until the end of August (working a varied schedule, including weekends).

Remuneration Range: $18.74 - $22.78 per hour (2024 Rates), plus 4% vacation.

Any new hires will be required to obtain and submit a satisfactory Police Criminal Record Check as a condition of employment, prior to their start date. Police Criminal Record Searches will only be requested for those eighteen (18) years of age or older.  Those selected for re-hire will not be required to attain a new police check; however, they will be required to sign a ‘Criminal Offence Self Declaration Form’ so long as no less than twelve (12) months have passed since their last day of work with the Corporation.

HOW TO APPLY:

Go to www.stthomas.ca – Employment, Employment Opportunities.

Go to Posting Title.

Click the ‘Apply Now’ button.  You will need to create a Login.

Please IMPORT and UPLOAD your COVER LETTER AND RESUME individually (i.e. pdf, word).

ENSURE YOU HAVE ATTACHED ALL YOUR DOCUMENTS PRIOR TO SUBMITTING YOUR APPLICATION.
Note: You will be required to answer Qualification questions during the application process.
When your application has been received through Dayforce, you will receive an email from notify@dayforce.com stating “Congratulations, your application has been successfully submitted.”

All prospective employees, volunteers and students will be required to provide an acceptable “Criminal Record Search” as a condition of employment and prior to commencing employment. 

Although we appreciate all applications received, only those selected for an interview will be contacted. 

Personal information for this position is collected under the authority of the Municipal Act, R.S.O. 2001, as amended.

The City of St. Thomas is an equal opportunity employer.  Accommodations are available for all parts of the recruitment process.  If you require accommodation to apply or if selected to participate in an assessment process, you must provide your accommodation needs in advance.  Questions may be directed to the Human Resources Department at 519-631-1680 ext. 4146.